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85,000+ live jobsOn-site in Prat de Llobregat (El)·Full-time·Added 5 days ago (last checked 15 Oct)
About €1,370 a month after tax.
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
To correctly perform the Customer Success functions, we are looking for a professional who meets the following requirements:
Previous experience: Demonstrable experience in sales, customer service, or commercial management positions.
Languages: Fluent command of Spanish. Knowledge of Catalan is a valued requirement for the position (it is not a mandatory requirement, but it will add value to your candidacy).
Personal skills: Excellent verbal and written communication skills, empathy, active listening, and results orientation.
Digital competencies: Fluent handling of IT tools and agility to learn to use new commercial management programs.
Upon joining this job position, you will enjoy the following working conditions and advantages:
Annual Gross Salary: 18,000 euros gross per year as set by contract.
Variable Salary: A system of economic incentives and commissions for sales achieved, which will be added to your fixed salary based on the fulfillment of your commercial objectives.
Working hours: Monday to Thursday on a continuous schedule from 09:00 to 18:00 (with its corresponding lunch break). On Fridays, you will enjoy a reduced working day from 09:00 to 15:00.
Job location: Barcelona - El Prat de Llobregat.
Work environment: Joining a professional team where you will receive initial and continuous training for the development of your competencies.
Are you looking to take a professional leap in the field of loyalty and sales? At Randstad, we are selecting a Customer Success Specialist to join a dynamic and innovative team. This position stands out for offering excellent job stability, a collaborative work environment, and intensive benefits that will allow you to grow professionally while taking care of the company's active clients. Additionally, you will enjoy an intensive working day on Fridays so that you can make the most of your weekend.
In the Customer Success position, you will be the person responsible for managing and energizing the relationship with the companies that already trust the company. Your main responsibilities will be:
Manage and build loyalty within the company's existing portfolio of active clients.
Identify cross-selling opportunities (offering products or services complementary to those the client already has contracted).
Analyze the specific needs of each client to advise them on the best available solutions.
Perform continuous monitoring of customer satisfaction to guarantee a lasting and trusting relationship.
Record all interactions and management tasks carried out in the CRM (customer relationship management software).
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With a client company
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Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.
For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.
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