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Marketplace and Customer Service Manager (E-commerce)

On-site in Móstoles·Full-time·Added 9 days ago

Still open when we checked on 1 Oct

Randstad España

6029 open roles

Overview

Job details

  • €22,000 a year

    Gross, as stated in the ad.

    About €1,500 a month after tax.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Work on-site in Móstoles

    No relocation package mentioned.

  • Own vehicle

    Per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Essential experience: Having previously worked in the management of online sales on Marketplaces (such as Amazon, Leroy Merlin, etc.), knowing how their platforms operate.

Technical competencies: * Proficiency in Excel for the management and processing of product databases.

Knowledge of some image editing software (Photoshop, Canva, etc.) to adapt and upload images to the Marketplaces and the corporate website.

Soft skills: Great people skills and empathy for the resolution of incidents with customers. We are looking for a proactive and resourceful person.

Mobility: It is necessary to have your own vehicle to be able to access our facilities in Móstoles comfortably.

Nice to have

To be valued: Having previous knowledge of our sector/type of product will be very positively valued.

Pay & benefits

What you'll get

Contract: Stable position with direct incorporation into the workforce

Schedule: Monday to Friday from 08:00 to 13:00 and from 16:00 to 18:00, and Saturdays from 09:00 to 13:00.

Career plan

Salary: 22,000 gross euros/year.

The role

Do you have experience managing online sales and are you passionate about the world of e-commerce? A rapidly growing company located in Móstoles is looking to hire a resourceful professional to manage our online sales channels (Marketplaces and our own website) and customer service.

What you'll do

Daily management of the different Marketplaces and our own website (uploading products, updating stock and catalog).

Basic editing and optimization of product images for correct online visualization.

Database processing using Excel for the control of references and prices.

Customer service and management of incidents arising from online sales, ensuring an excellent shopping experience.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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