Bank Office Internship - Móstoles Morning Shift

Greeting customers at the office and directing them to the appropriate area based on their needs: ATMs, self-service stations, or the desk

Assisting customers at self-service stations

Helping them carry out basic transactions: transfers, PIN inquiries, bill payments, printing statements and certificates, etc.

Providing information about our products and services

Assistance with digitalization: helping them carry out basic transactions and showing them the different features customers can access through our website/app

Assisting customers at our ATMs with deposits and withdrawals

Together with the existing training programs for office managers, these duties will give interns a broad understanding of how a banking office operates, the main financial products and services (investment products,

mortgages and loans, insurance, current accounts, etc.), as well as everything related to the customer experience

Interns will always have a mentor at the office to support them with their main duties and with completing the training courses.

An exciting challenge that will allow you to experience what customers go through when they visit one of our offices in Madrid, offer customers a welcoming experience that positively reflects the ING image, and help them move their in-office experience into the digital world

Student in the final year of a bachelor's degree and/or master's in economics, business administration, finance and accounting, or similar qualifications

Data literacy, common sense, and attention to detail.

Good communication skills and sociability.

Good learning ability.

Schedule: Monday to Friday from 9 a.m. to 2 p.m.

Desired start date: October

Financial allowance

Duration: 6 months of internship + possibility of extension