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KAM/ Operations

Hybrid in Granollers·Full-time·Added 5 days ago (last checked 19 Oct)

Agency
Randstad España

5440 open roles

Overview

Salary
€38,000 - €42,000 a year

About €2,360 - €2,570 a month after tax.

Work mode
Hybrid, Granollers
Contract
Permanent contract, full-time hours
Experience
4+ years

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience: Minimum of 4 to 5 years in similar responsibility positions (Operations Manager, Area Manager, KAM, Key Account Manager) within the sector.

Sector knowledge: It is essential to provide previous experience and deep market knowledge.

Key competencies: Strong business vision and analytical-financial analysis, excellent communication skills, results orientation, and a demonstrated capacity for leading operational teams.

Pay & benefits

What you'll get

Stability and Development: Joining a solid and benchmark project in the sector, with a role of high structural impact in decision-making.

Remuneration Package: Fixed salary commensurate with the position

Variable Remuneration: linked to the achievement of objectives.

Benefits: Company car included.

Flexibility: Office hours with 1 day a week of teleworking.

The role

An important multinational group leading the business services sector, in the midst of a consolidation and growth process in Catalonia, is looking to hire a KAM

What you'll do

Strategic Account Management (KAM): Assume direct interlocution with the decision-makers of key clients, ensuring loyalty and compliance with contractual commitments.

Team Leadership: Coordinate, mentor, and direct a direct team of 6 to 8 Service Managers, supporting them in daily operations and in staff relocation or management.

Financial and Business Control: Monitor the budget compliance of assigned clients, control profitability margins, design corrective action plans, and collaborate in the renegotiation of conditions.

Quality Management and Continuous Improvement: Act as the person in charge of resolving critical incidents, designing action plans and ensuring customer satisfaction.

Innovation and Digitalization: Lead the implementation and monitoring of supervision models based on corporate technological management and auditing tools.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
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