Multidisciplinary Level 1 Support Technician

On-site in Gijón·Full-time·Added 1 month ago

Randstad España

5602 open roles

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What they offer

€17,094 - €17,800 a year
Gross, as stated in the ad.
About €1,310 - €1,360 a month after tax.
Permanent contract
Full-time hours.

What they ask for

Have the right to work in Spain
Randstad España doesn't mention sponsorship in the ad.
Work on-site in Gijón
No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you passionate about technology, problem-solving, and user support in advanced digital environments? At Randstad Digital, we continue to grow our Infrastructure & Cloud Center of Excellence (CoE) in Gijón, and we are looking to hire a Multidisciplinary Level 1 Support Technician.

What you'll do

ITSM attention and management: Ticket logging, categorization, and resolution under ITIL v4 methodology in corporate tools.

Digital Workplace: Remote diagnosis and support for Windows 10/11, Microsoft 365 suite (Outlook, OneDrive, Teams, SharePoint), and connectivity (LAN/WiFi/VPN).

Identity and Access Management (IAM/ITAM): Execution of onboarding and offboarding processes, credential resets, MFA, and asset management in Azure AD / Entra ID, Intune, and CMDB.

Core Application Support: Initial triage and attention for corporate management systems (SAGE, Business Central, Salesforce).

Requirements

Education: Vocational Training (FP) - Intermediate Degree (SMR) or Higher Degree (ASIR, DAM, DAW).

Knowledge: ITIL v4 Foundation (certification or demonstrated knowledge).

Experience: Minimum 1-2 years in Service Desk, CAU, or Level 1 Support roles for end users.

Technical Stack: Windows 10/11, M365, Azure AD / Entra ID, Intune, basic networking, and ITSM tools (GLPI, ServiceDesk Plus, or similar).

Soft Skills: User-oriented mindset, analytical diagnostic skills, procedural rigor, and teamwork.

How they hire

2 steps1 interview

Inscripción en la oferta
En revisión · With a consultor/a de Randstad
Preseleccionado
Contacto del consultor/a
With a consultor/a de Randstad
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Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry: Staffing
Website: randstad.es

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