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Customer Service Teleoperator - Health Insurance Sector

On-site in Barcelona·Part-time·Added yesterday (last checked 26 Oct)

Agency

Randstad España

5715 open roles

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Our summary

Salary: €9.72 an hour
Hours: Monday to Friday
Work mode: On-site, Barcelona
Contract: Fixed-term, part-time hours
Spanish: Fluent
Other languages: Catalan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

The role

Do you have experience in telephone-based customer service? Do you have experience in the insurance sector?

If your answer is yes, keep reading! We are surely offering you the job opportunity you have been waiting for.

What you'll do

Your responsibility will be to manage calls from people with an active insurance policy who may have doubts or incidents regarding the service.

Main duties

Receiving calls to resolve doubts and incidents
Personalized attention: Treating each case with empathy
Administrative management: Correctly record information in the systems.

You will have the constant support of a professional team, who will be by your side so that you can give your best in every call.

Requirements

If you think this could be your new job, here's what we expect from you:

Previous experience in telephone-based customer service
Fluent level of Spanish and Catalan: It is important to express yourself with clarity, confidence, and to convey trust to the customer.
Customer orientation
Proactive and resourceful attitude

APPLY FOR THE OFFER!

Benefits and conditions

20 or 25 hours per week
Schedules from Monday to Friday: from 9 to 13 or from 15 to 20
Gross hourly salary of 9.72 Euros gross
3-month temporary contract + possibility of joining the permanent staff
Location: Barcelona
Prior training will be carried out from 02/11 to 06/11.
Start date: 09/11/2026

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.