Service Area Manager
As Service Area Manager, you will ensure technical and operational excellence for RDE solution segments. You will manage service models, field service, and support sales activities.
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This job advert was originally written in Spanish.
Are you passionate about connecting scientific innovation with hospital efficiency? We are looking for a Sales Specialist Core to lead and expand our presence in the Catalonia region. In this role, you will be the strategic partner for laboratories and healthcare centers in the area, building deep trust relationships and understanding the challenges of the local healthcare ecosystem.
Your mission will be to drive business success by leveraging the innovation of our diagnostic specialties portfolio and optimizing our clients' workflows. If you have a strategic mindset, are passionate about business development, and want to transform patient care through cutting-edge diagnostics, this is the place for you!
Commercial Execution and Strategy: Implement the action plans and strategies defined for your territory to achieve and exceed annual targets, gaining market share and meeting business KPIs.
Identifying Challenges and Co-creation: Identify the needs of both laboratory professionals and the economic and managerial leadership of centers, proposing differentiated solutions that deliver real value.
Stakeholder Management (360°): Build and maintain close relationships with laboratory technical staff and key hospital areas (procurement, finance, and hospital management), ensuring customer satisfaction throughout the entire lifecycle.
Internal Liaison and Collaboration: After agreements are signed, ensure that equipment and reagents are implemented flawlessly in laboratories, working closely with our technical support and applications teams.
Expertise and Technical Demonstrations: Develop deep knowledge of the Core portfolio, delivering high-impact presentations and product demonstrations that address customer needs and highlight our unique value proposition.
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
We are looking for a dynamic professional with a strong technical or commercial background in the healthcare sector and strong influencing skills.
Education: Bachelor's or Master's degree in Health Sciences and/or proven experience in the healthcare sector. Previous experience as a laboratory technician or in technical training/education will be valued.
Open to Diverse Talent: At Roche, we believe in the value of unique perspectives; therefore, we will also consider profiles that, while not strictly meeting the technical or educational requirements, bring relevant and differentiating commercial experience to the organization.
Strong strategic capacity and technical and business acumen to navigate complex hospital environments.
Results-oriented with goal achievement, autonomy, and agile decision-making.
Excellent communication skills, with the ability to inspire and influence.
Collaborative mindset, strongly oriented toward teamwork and open to giving and receiving feedback and coaching.
A profile that promotes innovation and possesses solid competencies in change management to support clients in their digital and organizational transformation.
Languages: Proficiency in Spanish and Catalan; knowledge of English will be valued.
Location: Barcelona and surrounding areas.
Higher Purpose: Work for a leading company where your daily activities directly impact the speed and accuracy with which patients receive their diagnoses.
Autonomy and Territory Management: Lead the La Rioja and Navarra territory comprehensively, with the flexibility and confidence to design the growth plan for your area.
Culture of Innovation and Change: A work environment that doesn't just accept change, but drives it, providing you with the digital and methodological tools to grow professionally.
Collaborative Network: Be part of a multidisciplinary team that supports you at every step, celebrating shared successes and fostering a culture of continuous learning.
Online application · 5–10 min
HR review · With HR · 1–3 days
Hiring manager review · With a hiring manager
Phone or video interview
With a hiring manager · Phone call · 30–40 min
A first interview about your technical skills and fit.
On-site interviews
In person · 1–5 sessions
Up to five on-site interviews depending on location and position, spread over at most two trips.
Decision · 1–2 weeks
Roche is a global pioneer in pharmaceuticals and diagnostics, headquartered in Basel, Switzerland. The company develops and manufactures medicines and diagnostic solutions across two main divisions: Pharmaceuticals and Diagnostics, operating in over 100 countries worldwide. With a workforce of over 100,000 employees, Roche is one of the largest healthcare companies in the world, known for its oncology, immunology, and infectious disease treatments.
In Spain, Roche has a significant presence with offices in Madrid and Barcelona, employing over 1,000 people. The Spanish affiliate focuses on commercial operations, medical affairs, and field service roles, offering international professionals opportunities in medical engagement, clinical sales, and IT service positions. Roche's culture emphasizes innovation, scientific excellence, and professional development, making it an attractive employer for international talent seeking to work in Spain's growing life sciences sector.
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
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