Home Supplier Network Supervisor
Supervises the network of home-service providers, verifying quality standards and negotiated agreements. Offers a permanent contract at €35,000 gross plus variable pay.
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Participation in the creation, development, and maintenance of the Global International Medical-Assistance Supplier Network in order to select and incorporate the best providers into the network, offering the best quality/price for our services. Use and management of the supplier network's IT tools.
PHASE 1. SUPPLIER NETWORK DEVELOPMENT AND CONTRACTUAL CHANGE:
• Create/maintain relationships and all relationship activities with suppliers in the assigned geographic area.
• Negotiate and renegotiate contracts with medical-assistance suppliers as assigned.
• Regularly inform the manager about the current status, risks, and potential opportunities in the area of responsibility.
• Administer and manage the database by developing and maintaining updated information for each supplier (identification data, contracts, cover letters, available specialties, credentials, prices, etc.).
• Correct segregation of waste generated at the workstation.
PHASE 2. NETWORK MAINTENANCE (BAU):
• Resolve demands from different Departments (Travel Assistance, Commercial, Medical) regarding "gaps", incidents in case development, and new products.
• Provide information to our policyholders regarding the supplier network, guaranteeing customer satisfaction.
• Maintenance of the supplier database.
• Manage supplier calls by resolving doubts, needs, and incidents.
• Correct segregation of waste generated at the workstation.
Santalucía is a Spanish insurance group headquartered in Madrid, with a strong presence in the life, health, and funeral insurance sectors. It operates through a network of subsidiaries including Albia (funeral services), Accepta (assistance services), and Iris Global, offering a wide range of insurance and financial products. With over 4,000 employees, the group is one of the leading insurance providers in Spain, serving millions of customers through both direct and agency channels.
In Spain, Santalucía has offices and operations across multiple cities, including Madrid, Barcelona, Seville, and others, with a significant focus on digital transformation and technology roles. The company is actively hiring for IT, data science, actuarial, and business analyst positions, as well as offering internships through its Senda program. For international professionals, Santalucía offers opportunities in a stable, established Spanish company with a strong local market presence, though most roles require Spanish language proficiency.
At Iris Global, we work to ensure real and effective equal opportunities, enabling us to promote professional development and workplace diversity, in line with our commitment to SDG 5 (Gender Equality) of the United Nations 2030 Agenda.
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