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International Network Provider Supervisor

Hybrid in Madrid·Added 7 days ago (last checked 12 Oct)

Santalucía

50 open roles

Overview

Work mode
Hybrid, Madrid
Contract
Permanent contract
English
Required
Other languages
French
Experience
2+ years
Education
University degree
Benefits
Private health insurance, flexible pay plan

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience: A minimum of 2 years of experience in supplier relations departments, purchasing departments in multinational companies, preferably in travel assistance companies, in the healthcare sector in general, and particularly in health insurance companies, medical equipment, or healthcare centers.
  • Languages: English level B2; other languages (French) are highly valued.
  • IT knowledge: Advanced user of Office (Excel, Word, PPT) and the Internet. Accustomed to working with databases and IT applications.

Nice to have

  • Experience performing the previous functions both in Spain and abroad is valued. International profile.
  • Knowledge of the Travel Assistance sector and the insurance/medical sector is highly valued.

Education & certifications

  • Required formal training: Intermediate or Higher University Degree, or similar, or previous experience that ensures this person possesses such knowledge.

Pay & benefits

What you'll get

  • Welcome program, welcome kit, "Buddy" and initial training to help you integrate.
  • Flexible compensation plan from the first month.
  • Discount club (Contigo Empleados) at different brands and products.
  • Exclusive discounts for employees on Santalucia insurance offerings.
  • We offer ongoing training and a virtual campus with various training activities available.
  • Comprehensive Health and Wellness plan.
  • Recognized as a Top Employer company for offering the best work environment and people management policies.
  • Recognized as a Family-Responsible Company for promoting work-life balance.

The role

Participation in the creation, development, and maintenance of the Global International Medical-Assistance Supplier Network in order to select and incorporate the best providers into the network, offering the best quality/price for our services. Use and management of the supplier network's IT tools.

What you'll do

PHASE 1. SUPPLIER NETWORK DEVELOPMENT AND CONTRACTUAL CHANGE:
• Create/maintain relationships and all relationship activities with suppliers in the assigned geographic area.
• Negotiate and renegotiate contracts with medical-assistance suppliers as assigned.
• Regularly inform the manager about the current status, risks, and potential opportunities in the area of responsibility.
• Administer and manage the database by developing and maintaining updated information for each supplier (identification data, contracts, cover letters, available specialties, credentials, prices, etc.).
• Correct segregation of waste generated at the workstation.

PHASE 2. NETWORK MAINTENANCE (BAU):
• Resolve demands from different Departments (Travel Assistance, Commercial, Medical) regarding "gaps", incidents in case development, and new products.
• Provide information to our policyholders regarding the supplier network, guaranteeing customer satisfaction.
• Maintenance of the supplier database.
• Manage supplier calls by resolving doubts, needs, and incidents.
• Correct segregation of waste generated at the workstation.

How you'll work

  • Permanent contract in a stable project.
  • Teleworking policy: 2 days a week

About Santalucía

Santalucía is a Spanish insurance group headquartered in Madrid, with a strong presence in the life, health, and funeral insurance sectors. It operates through a network of subsidiaries including Albia (funeral services), Accepta (assistance services), and Iris Global, offering a wide range of insurance and financial products. With over 4,000 employees, the group is one of the leading insurance providers in Spain, serving millions of customers through both direct and agency channels.

In Spain, Santalucía has offices and operations across multiple cities, including Madrid, Barcelona, Seville, and others, with a significant focus on digital transformation and technology roles. The company is actively hiring for IT, data science, actuarial, and business analyst positions, as well as offering internships through its Senda program. For international professionals, Santalucía offers opportunities in a stable, established Spanish company with a strong local market presence, though most roles require Spanish language proficiency.

Industry
Insurance
Founded
1933
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Sevilla and 8 more

Good to know if you are moving

  • Santalucía is a large, established Spanish insurance group with over 4,000 employees, offering stability and long-term career prospects.
  • The company has a strong focus on digital transformation, with many open roles in IT, data science, and actuarial fields, which may be suitable for international tech professionals.
  • Most roles are based in Spain and require Spanish language proficiency, so international candidates should have at least a working level of Spanish.
  • Santalucía offers a structured internship program (Senda Becas) in various areas, which can be a good entry point for recent graduates.
  • The company operates in multiple sectors including insurance, funeral services, and assistance, providing diverse career opportunities.

In their own words

Additional information

At Iris Global, we work to ensure real and effective equal opportunities, enabling us to promote professional development and workplace diversity, in line with our commitment to SDG 5 (Gender Equality) of the United Nations 2030 Agenda.

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