The English-language job board for Spain

Customer Success

On-site in Murcia·Full-time·Added yesterday

Septeo

7 open roles

Overview

Job details

  • Full-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    Septeo doesn't mention sponsorship in the ad.

  • Italian

    The ad asks for Italian, or counts it in your favour.

  • Portuguese

    The ad asks for Portuguese, or counts it in your favour.

  • Greek

    The ad asks for Greek, or counts it in your favour.

  • Work on-site in Murcia

    No relocation package mentioned.

  • Higher vocational training (FP Grado Superior)

    “Formación Profesional de Grado Superior o Grado Universitario.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Requirements:
- Reside in the province of Murcia
- Higher Vocational Training or University Degree.
- Previous experience in customer service (at least 1 year in technological environments is valued).
- Intermediate level of English. Knowledge of Greek, Portuguese, and Italian is valued.
- Communication skills, customer orientation, and digital competencies.
- Experience or knowledge in the hospitality sector, especially hotels, is highly valued.

The role

What you'll do

Responsibilities:

- Training and onboarding: Accompanying the client from the start, ensuring a smooth implementation and understanding their needs.
- Technical support: Resolving incidents, answering questions, and guaranteeing the correct functioning of the Nivimu software.
- Client relationship management: Maintaining close and proactive communication, anticipating needs, and ensuring client satisfaction.
- Documentation and resources: Creating and keeping support materials up to date (FAQs, tutorials, user guides).

About Septeo

Industry
Software
Website
septeo.com

In their own words

About the company & team

Septeo is a leading European player in the software sector with an international presence, recognized as one of the top five vertical software providers in France. In the midst of a rapid growth phase and constant transformation, the group has consolidated itself as a benchmark in the software industry, driven by the strength of determined, bold, and committed teams.

At Septeo, artificial intelligence is the axis of our evolution. We understand it as an engine for sustainable performance, collaboration, and innovation, responsibly integrated into daily practices and democratized across all our business areas. Our ambition is clear: "to create intelligent software for Europe."

Our culture is built on solid values: being, doing, and transforming together. It is not a static culture; it is lived day by day in our actions and decisions, achieving a balance between performance, responsibility, and enjoyment.

This ambition is reflected in our daily work: designing software that accompanies the essential moments of life, at the service of millions of citizens. Playing a role in these key moments carries great responsibility. It is a responsibility we assume with pride, and which could soon be yours as well.

Joining Septeo means being part of an international collective project, driving the group's transformation in a rapidly evolving environment, and turning AI into a tangible engine for value creation, both in the present and in the future.

Additional information

  • Participate in Septeo's AI First adventure and discover new ways of working thanks to artificial intelligence.
  • Grow and develop thanks to a personalized training itinerary and internal mobility opportunities.
  • Live a human experience, exchanging and sharing at themed events such as afterwork gatherings, sporting activities, CSR initiatives, seminars, and much more.
  • Join a team that cares for others and is committed to equal opportunity, diversity, and inclusion.
All open roles at Septeo
WhatsApp