Facility Manager - RTVE Madrid

• Permanent contract: we offer you a long-term project in a leading company in infrastructure services.
• Flexibility to support work-life balance. Serveo has been awarded the EFR Certificate by the Más Familia Foundation for its commitment to personal, family, and work-life balance. In this role, you will have:
  • Flexible working hours
  • Continuous working day in summer and on holidays
  • Corporate teleworking policy (5 days per month)
• Competitive compensation package:
  • Highly competitive total compensation in the sector, consisting of a fixed salary plus a variable component
  • Access to a competitive annual corporate benefits package that you can allocate flexibly to different products (meal card, health insurance, public transport card, childcare voucher, training, or savings plan) according to your needs, allowing you to optimize your tax situation and enjoy significant discounts available to us as a large company.
• Professional development and growth: through participation in cross-functional projects, training, and internal mobility.
• An exceptional work environment, where you will feel at home from day one.

Unleash your talent. Boost your future. Push yourself further with us.

Get to know us better by visiting: People | Serveo - Drivers of a better future!

Manage RTVE's maintenance contract in the Community of Madrid, coordinating operations, the work team, and the client relationship, as the person ultimately responsible for the P&L and in accordance with the instructions of their hierarchical superior, to guarantee both compliance with technical and administrative requirements as well as maximum client satisfaction and to facilitate the achievement of the company's objectives regarding growth and/or profitability.

1. Promote meetings with current clients to become their reference partner in relation to the services provided, to guarantee their satisfaction with them and identify other possible additional needs to be met.
2. Monitoring and control of service levels with their associated KPIs.
3. Perform service planning, resolving any incidents that may arise and proposing improvements in execution, to guarantee compliance with contract requirements and the objectives set by the supervisor.
4. Prepare the annual budget, its reviews throughout the year, and monthly closings, analyzing any deviations found and proposing corrective measures, to guarantee a faithful reflection of the evolution of each contract and compliance with the economic objectives set by their supervisor.
5. Supervise the hiring, management, and training of all employees under their charge, reviewing payroll incidents when necessary, to guarantee that the appropriate team of workers is available for the provision of the entrusted services.
6. Drive a fluid relationship with Labor Representation to facilitate a labor framework that allows the provision of services to be carried out in the most efficient manner.
7. Collaborating with the contracting area in preparing bids to contribute with their knowledge and experience to the awarding of new contracts for the company.

Extensive knowledge of building installations.

Knowledge of CMMS systems.