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Customer Service Agent - Insurance

On-site in Barcelona·Part-time·Added yesterday (last checked 19 Oct)

Servinform

67 open roles

Overview

Salary
€1,282 a month
Work mode
On-site, Barcelona
Contract
Fixed-term contract, part-time hours
Hours
Includes weekends
Languages
Catalan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

- Experience in Customer Service

- Proficiency in Catalan

- Ability to manage conflict resolution

- Spoken and written communication skills

- Good office skills. Experience in using call center tools is highly valued.

- Proactivity and adaptability

- Interested in being part of a STABLE project

Nice to have

- Experience related to the insurance sector is valued

Pay & benefits

What you'll get

  • Joining a newly created project within the Insurance sector.
  • Previous training so that you can get to know the service and correctly develop your functions. Start date from 21/09 to 30/09. (5 days online and 3 days in person)
  • 35 hours per week
  • Activity from Monday to Sunday, with weekend rotation, approximately 1 or 2 per month, and some local and national holidays.
  • Salary for a 35 h/week workday: 1,281.81 gross euros per month.
  • Temporary contract, with the possibility of becoming permanent.
  • Contact Center Collective Agreement, under the category of Teleoperator.
  • Location: Paseo de la Zona Franca, 191. Barcelona

If you are looking for an opportunity to develop yourself in the insurance sector and be part of a team from the start of a new project, we want to meet you. Sign up and begin your next professional stage with Servinform.

The role

Join Servinform and be part of a new project in the Insurance sector!

At Servinform, we continue to grow and are launching a new specialized service in the insurance sector. We are looking for people with a customer orientation, listening skills, and a desire to learn to join our team.

If you are interested in developing your experience in Customer Service and being part of a newly created project, this could be your opportunity.

What you'll do

  • Attend to and manage customer inquiries.
  • Open insurance claims for different branches: home, auto, funeral, etc.
  • Follow up on claims, managing any incidents that may arise until their resolution. Inform customers about the coverage and conditions of their policies.
  • Offer close, clear, and resolution-oriented service.

About Servinform

Industry
Business Process Outsourcing

In their own words

Additional information

"No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. Therefore, at Grupo Servinform, we focus on equality and diversity as an elemental factor for social progress, working day by day to achieve this goal."

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