Customer Success Manager

Hello! 👋 We are looking for the new star signing for our team as a CUSTOMER SUCCESS MANAGER. We are Sesame HR, the digital solution that helps Human Resources teams, managers, and companies optimize personnel management processes by centralizing them in a single platform. We work to redefine the work experience. Our mission is to make the work of managers and HR professionals easier so they can use their time to create personalized employee experiences and take care of their teams while the company continues to achieve excellent business results. 🤓 What do we expect from you? Therefore, for us, it is essential that: That you have an ease and interest in learning new things, as well as a vital need to improve things and question the current state of the tool. That you know how to work in a team, communicate, and express yourself. That you know how to adapt to changes. We are a startup so... you can expect quite a few curves! As a Customer Success Manager 👨💻👩💻 it is indispensable that you have: At least 3 years of experience in a position similar to the one described in the offer Experience in CRM management (Hubspot, Salesforce, Pipedrive, etc.) Experience in key account management for digital products or services High capacity for adaptation in fast-growing environments Fluent English level 👨💻👩💻 What are you going to do at Sesame? Your goal will be the monitoring and loyalty of a client portfolio. We are looking for a key account CSM, so said client portfolio will be made up of the company's largest clients. You must provide them with continuous follow-up and thus guarantee their happiness, continuity as clients, growth of their contract, etc. And the best part of the challenge is that you won't be alone in this 🤜🤛 you will work with a great team of Sales, Customer Support... Do you accept the challenge? Take the first step here 👇