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Technical Support - SaaS

Hybrid in Paterna·Added 5 months ago

This job was published 5 months ago

Signaturit Group

11 open roles

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Overview

Job details

  • €22,000 - €24,000 a year

    Gross, as stated in the ad.

    About €1,500 - €1,600 a month after tax.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Signaturit Group doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Paterna for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

  • Higher vocational training (FP Grado Superior)

    “Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be ideal.” — per the ad.

Requirements

What we're looking for

  • Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be ideal.

Nice to have

  • Pragmatism & Ownership: Ability to find effective, maintainable solutions to complex problems and take ownership of the delivered features.

  • Effective Communication: Clear and concise communication, both written and verbal.

  • Adaptability: Ability to quickly switch context and adapt to evolving technical requirements and product needs.

Languages

  • Spanish and English are mandatory

The role

What you'll do

  • Monitor synchronizations and automatic notifications

  • Manage and resolve technical incidents

  • Weekly internal follow-up meetings to set priorities

  • Environment monitoring, log review, and SQL queries

  • Remote connection to client servers

  • Configure tools and resolve initial product issues

  • Environment setup based on client needs Installation and configuration of system components Implementation of integrations with other systems

  • Authentication management (LDAP, SAML, SSO, Databases)

  • License and permission management

  • Meetings and clarifications with clients regarding integration questions

  • Collaborate in maintaining responsibilities within the organization's Integrated

  • Management System Understand and apply

  • Quality and Information Security policies (ISO/IEC 27001 and ENS)

  • Comply with Environmental Policy guidelines

  • Follow Business Continuity procedures o If assigned a trusted role, assume the tasks and responsibilities defined for that role

What we believe should contribute to your success in this context 🎯

Why Join Us 🤝

  • 👩🏽💻 Flexible hybrid work set up

  • ⏰ Flexible working hours

  • ⏰Summer intensive working schedule

  • ⏰Intensive workday on Fridays (all year long)

  • 🏥 Health Insurance 100% for you and your kids

  • 🍽️ Flexible benefits (Coverflex)

  • 📚 Access to LinkedIn Learning Platform

  • 🎂 Celebrate your birthday with a day off

  • ✍🏻 Permanent role

  • 💰 Indicative salary Range: 22/24K€ basic per year -

Hiring process

Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform):

  • HR Discovery Call (30 min)

  • 1st interview with our business (direct report)

  • Business case

  • Personnality online assessment + feedback

  • 2nd interview with our business & business case feedbac

  • Reference check

About Signaturit Group

Signaturit Group is a legal technology company specializing in digital transaction management and e-signature solutions. The company provides a SaaS platform that enables businesses to send, sign, and manage documents digitally, with a strong focus on compliance and security. Their solutions are used across various industries, including legal, real estate, and financial services, to streamline document workflows and ensure regulatory compliance.

Headquartered in Barcelona, Signaturit has established itself as a key player in the European legal tech space. The company's work culture is dynamic and international, with a strong emphasis on innovation and product development. For international professionals, Signaturit offers an opportunity to work in a fast-growing tech company in Spain, with roles spanning sales, customer success, and technical support, making it an attractive option for those looking to build a career in the Spanish tech ecosystem.

Industry
Legal Tech
Founded
2013
Employees
100–250
Headquarters
Barcelona, Spain
In Spain
Barcelona
Website
signaturit.com

Good to know if you are moving

  • Signaturit is headquartered in Barcelona, offering a vibrant, international work environment in one of Europe's most desirable cities.
  • The company operates in the legal tech sector, a growing and dynamic field with high demand for skilled professionals.
  • As a SaaS company, Signaturit offers roles in sales, customer success, and technical support, providing a clear path for career growth.
  • The company's client base is international, offering exposure to diverse markets and business cultures.
  • Working at Signaturit involves a fast-paced, product-focused environment, ideal for those who thrive in a startup-like culture.

In their own words

About the company & team

Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing.

As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).

Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South-East Asia -the group combines global reach with local proximity to offer direct service to businesses and public administrations.

What you will do at Signaturit Group, A Namirial Company 🚀

Additional information

Join Our Vision 🎯

Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

👉🏽 For more information, explore our website and discover how you can contribute to our mission.

We are looking forward to meeting you!

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

All open roles at Signaturit Group

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