The English-language job board for Spain

Customer Service Agent in A Coruña

Hybrid in A Coruña·Full-time·Added 6 days ago (last checked 28 Oct)

SIXT

61 open roles

Apply

Our summary

Work mode: Hybrid, A Coruña
Contract: Full-time
Spanish: Fluent
English: Required
Benefits: Private health insurance, flexible pay plan, meal vouchers, gym access

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

SIXT is hiring for this role in several places. This vacancy is in A Coruña.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience Minimum 1 year in customer service related roles
Specific skills Excellent customer service skills, empathy, good software knowledge, and sales skills
Languages Proficiency in Spanish and English, German is a plus
Personal characteristics Teamwork, flexibility in schedules, attention to detail, and problem-solving ability

Pay & benefits

What you'll get

Attractive Salary and Professional Growth Opportunities Competitive salary with professional development opportunities in an international environment
Team Building Activities and International Events Participate in exciting team building activities and global corporate events
Work-Life Balance Enjoy your birthday off and additional vacation days for your anniversary at SIXT.
Flexible Compensation Benefit from private health insurance, childcare support, and/or a restaurant card
Exclusive Employee Benefits Discounts for family and friends on SIXT rentals, plus offers on hotels, stores, Gympass, business schools, and more
Flexible Work Model Enjoy flexible working hours with the option to work from home up to 6 days per month

The role

Are you passionate about providing exceptional customer service? At SIXT, we are looking for a committed Agent Customer Service to effectively and quickly resolve our customers' complaints via telephone or email. You will be a key piece of our team, supporting both customers and branches, ensuring that every interaction reflects our high quality standards. If you are looking for an opportunity in a dynamic and international environment, this is your opportunity!

What you'll do

Attend to and resolve customer complaints via telephone, email, Salesforce, and social media
Perform administrative tasks related to the department
Manage and respond to emails received through the various SIXT Spain addresses
Support branches with invoice corrections and refunds
Provide support in billing processes and necessary adjustments to invoices

Hiring process

The selection procedure may include interviews by phone or in person, a case study, an assessment test, or a practical day

You receive a confirmation email once your application is received.
If your profile fits, you are invited to the selection procedure without a long wait.
Usually no application deadlines, except fixed entry dates for the Management Trainee Program in Operations.

About SIXT

SIXT is a global mobility service provider headquartered in Pullach, Germany, offering car rental, car sharing, and chauffeur services across more than 110 countries. With a fleet of over 270,000 vehicles and a strong focus on premium customer experience, SIXT has grown from a small family business into one of the world's leading mobility brands, competing directly with the likes of Hertz and Avis.

In Spain, SIXT operates a significant network of rental stations and offices, with a particularly strong presence in the Balearic Islands, Catalonia, and the Canary Islands. The company is known for its premium service culture, German efficiency, and a multilingual work environment where German, English, and Spanish are commonly spoken, making it an attractive option for international professionals seeking a dynamic, customer-facing role in the Spanish mobility sector.

Industry: Car Rental
Founded: 1912
Employees: 1,000–5,000
Headquarters: Pullach, Germany
In Spain: Palma, Barcelona, Madrid and 8 more

Good to know if you are moving

SIXT's global HQ is in Pullach, Germany, but its Spanish operations are managed from Palma de Mallorca, with offices in Barcelona, Madrid, and the Canary Islands.
The company explicitly hires for bilingual roles (German, English, and Spanish), and many open roles in Spain are advertised as 'Bilingual (German, English & Spanish)', which suits international candidates.
SIXT offers structured development programs (e.g., 'Programa de Desarrollo - Responsable de Oficina') for office management roles in Spain.
Roles in Spain include rental sales agents, digital coordinators, and customer support agents, often with a mix of office and airport-based work.
SIXT is a premium mobility brand, so the work environment emphasizes high-end customer service and a polished, international corporate culture.

In their own words

About the company & team

We are a leading global mobility service provider, with a turnover of 4.3 billion euros and approximately 9,000 employees worldwide. Our ONE mobility platform brings together our SIXT rent (vehicle rental), SIXT share (vehicle sharing), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription) products, giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 partner companies and about 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries with 2,000 rental stations. At SIXT, exceptional customer experience and customer service are our top priority. We bet on true entrepreneurship and long-term stability, and we align our business strategy with a forward-looking vision. Start with us and apply now!