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Telesales/Customer Service (French & Flemish Native)

Remote, Madrid·Full-time·Added 16 days ago

Talent Search People

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Overview

Job details

€22,783 a year
Gross, as stated in the ad.
About €1,520 a month after tax.
12 salary payments a year
No extra payments on top: about €1,900 gross a month.
Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “100% remote work if you live outside the Community of Madrid (excluding the islands), or hybrid model (approx. 8 office days/month) if you're based within the Community of Madrid”

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
French
The ad asks for French, or counts it in your favour.
Flemish
The ad asks for Flemish, or counts it in your favour.

This job was automatically translated to English.

Pay & benefits

What you'll get

-Permanent contract with a 3-month trial period. -100% remote work if you live outside the Community of Madrid (excluding the islands), or hybrid model (approx. 8 office days/month) if you're based within the Community of Madrid after the training and onboarding period. -Full-time schedule: Monday to Friday, from 9:00 AM to 6:00 PM (40 hours/week). -Annual gross salary of €20,183, plus a language bonus of €2,600 (€1,300 for French + €1,300 for Flemish), totaling €22,783 gross/year paid in 12 installments. -Attractive and achievable performance-based incentives. -Meal voucher worth €204/month. -33 days of paid leave per year (26 vacation days + 7 personal days). -Telework equipment provided (laptop, headset, HDMI/USB adapter). -Private health insurance fully covered by the company after one year of employment. -Access to training sessions and wellbeing activities, both online (via Teams) and onsite. -Free insurance policy for employees covering household appliances and mobile phones up to €1,200. -Free Employee Assistance Program (counseling, social resources, mental health, financial advice, etc.). -€130/month reimbursed in your paycheck (in arrears) for home office material if needed. -Free coffee and fruit available in the office.

The role

What you'll do

As part of the Belgian Telesales department your main tasks will be the following: -Make outbound calls to potential customers in the Belgian B2C market (both French- and Flemish-speaking). -Promote and sell the company's products/services by clearly communicating their value and benefits. -Build rapport and trust with prospects to identify their needs and offer suitable solutions. -Manage and follow up on leads provided by the company, ensuring timely and accurate communication. -Achieve individual and team sales targets and KPIs. -Accurately update customer information and call outcomes in the CRM system. -Collaborate with colleagues and team leaders to continuously improve performance and customer approach. -Provide an excellent customer experience with a friendly, professional, and proactive attitude.

description

Do you speak French and Flemish? Are you looking for a 100% remote position to work from anywhere in Spain? If you like sales and customer service environments this is your offer!

Who are we looking for?

-French & Flemish Native + Nice to have other European languages. - At least 1 year of experience in Telesales/Telemarketing/Customer service environment. - The agent should have a strong commercial profile, good knowledge of sales techniques and know how to deal with objections. - The agent should also have strong customer service skills, to be used to working to targets and change in products. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practices.

About Talent Search People

Talent Search People is an international recruitment and HR consulting firm founded in 2006. It provides services including recruitment, RPO, executive search, and HR services, helping companies find talent across various sectors and levels. The company has a multicultural team and emphasizes values such as passion, courage, humility, flexibility, transparency, and closeness.

Talent Search People has a strong presence in Spain, with offices in Barcelona and Madrid, and has supported the creation of a tech hub in Barcelona. The company offers roles for international professionals, including multilingual positions, and has experience in high-rotation and operationally demanding environments.