Te - Fc - Account Executive Major Accounts - Central Territory

• Immersing yourself in innovative and challenging projects.
  
  
• Boosting your professional development through ongoing training tailored to your needs and motivations.
• We offer you a permanent contract and highly attractive compensation.
• Life insurance, pension plan and private medical insurance.
  
  
• Invitándote a participar en nuestro programa de voluntariados.

WHAT ARE WE LOOKING FOR?

Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.

Con esta oportunidad podrás adentrarte en el apasionante universo tecnológico y ser parte del cambio: un mundo más conectado, más humano, y lleno de historias que transforman vidas.

WE WANT PEOPLE LIKE YOU...

You should be drawn to challenges to manage and provide personalized, face-to-face commercial support for the clients assigned to your portfolio, in accordance with Telefónica's commercial guidelines and policies, to achieve the commercial targets set semi-annually for that portfolio (based on revenue, new sales, customer satisfaction with commercial service, etc.) in order to secure customer loyalty, replicating good commercial practices and coordinating with the rest of the areas that may influence customer satisfaction, thereby contributing to Telefónica's results.

• 1.- You will manage the client portfolio to achieve the commercial targets established for it, analyzing the client's situation (contracted services, prices and agreed discounts), identifying the client's latent needs and business opportunities. You will design the commercial strategy to sell products and services to clients, improving client knowledge by mapping power structures, understanding the environment, as well as the real and potential business situation, to establish a visit/contact schedule aimed at achieving the sales and revenue targets set by management, increasing customer satisfaction and, at the same time, building customer loyalty.
• 2.- You will manage and coordinate the preparation of Proposals and Offers for clients and their presentation within the agreed deadlines to external and internal clients, supervising the information gathered therein, as well as the technical-economic requirements (and administrative ones in the case of public tenders), and proposing the application of discounts that must be authorized by the designated persons or bodies. You will relay the necessary information to each area involved in the process (engineering, billing, etc.) until the process is completed (specifications, requirements, special conditions, etc.) or the proposal is validated (tender committee, Investments, etc.).
• 3.- You will provide personalized attention to clients through regular visits. You will centralize and unify client communication with Movistar to handle matters under management and channel the various issues to the areas responsible for addressing and resolving them. You will follow up on these matters until they are resolved to the client's full satisfaction. You will develop and propose action plans in collaboration with other areas to correct points of client dissatisfaction.
• 4.- You will initiate the provisioning of services and equipment contracted by the client by registering orders in the information systems provided for this purpose. You will inform the competent areas involved in the supply of the client's acceptance and the details necessary for the correct provisioning and implementation of the service. You will propose, coordinate and supervise compliance with the agreements and conditions established for the order regarding provisioning deadlines, billing conditions, etc.
• 5.- You will initiate the provisioning of services and equipment contracted by the client by registering orders in the information systems provided for this purpose, inform the competent areas involved in the supply of the client's acceptance and the details necessary for the correct provisioning and implementation of the service. Propose, coordinate and supervise compliance with the agreements and conditions established for the order regarding provisioning deadlines, billing conditions, etc.
• 6.- You will carry out the tasks necessary to maintain detailed knowledge of the products and services offered by Telefónica and group companies. To do so, you will attend training courses and self-study to acquire the detailed knowledge needed to advise clients on the products and services best suited to each need.
• 7.- You will stay informed of developments and changes in the company's commercial strategies and policies through regular individual or group meetings with supervisors or designated bodies.

WORK LOCATION: MADRID / VALENCIA

• We are committed to work-life balance. At Telefónica España we promote flexibility, positioning ourselves as a leader in new ways of working, schedules, working hours and work-life balance measures: you will be able to enjoy a hybrid work model.
  
  

¿TE IDENTIFICAS? ¡ES EL MOMENTO DE DAR EL SALTO!

KNOWLEDGE AND SKILLS THAT ADD VALUE:

The following will be valued:

• Products and services offered by the Telefónica group, especially IT services and products (Cloud, Workplace, Security, Digital Business, etc.).
• Telecommunications market and the competition.

For this position, the following experience will be valued:

• • Minimum 2 years in sales or consulting.
  • Client relationship and service.

• Impact
• Collaboration
• Transformation
• Growth