Sales Account Representative

• Education: Degree in Engineering (preferably Chemical, Environmental, or Chemistry Engineering).
• English: Minimum B2 Level.
• Experience: Minimum 2–3 years in a similar position.
• Sales: Previous experience in sales or account management.
• Technical knowledge: Good understanding of chemical, air, food, and/or water treatment technologies.
• Knowledge of the sales process and customer relationship management.
• Demonstrated skills in sales, negotiation, and communication.
• Commitment to excellence in customer service.
• Ability to interact at all organizational levels.
• Result-oriented, with problem-solving and follow-up skills.
• Ability to work in fast-paced, dynamic environments.
• Teamwork and interpersonal skills.
• Availability to travel: 60–70% depending on business needs.

Job Title: Sales Account Representative

Department: EMEA Sales

Location: Hybrid/Remote – Calatayud

Reports to: Regional Sales Team Manager

The Sales Account Representative is responsible for selling products, satisfying customer needs, and maintaining positive relationships between customers and suppliers. They must ensure that current customers have the appropriate products and services, identify new markets and potential customers, and present commercial proposals. They work closely with the regional manager and the sales team to ensure the correct execution of the commercial strategy.

• Manage a client portfolio.
• Visit current and potential customers to understand their needs and promote products and services.
• Develop and maintain strong relationships with customers, offering professional support and exceptional service.
• Meet or exceed annual sales targets, identifying and closing new business opportunities.
• Collaborate effectively with internal teams to ensure customer satisfaction and the correct processing of orders.
• Communicate sales activities, forecasts, and updates accurately and promptly to management.
• Attend to existing accounts, manage orders, and respond to inquiries regarding pricing, products, and credit terms.
• Manage collections and outstanding accounts in coordination with the finance department.
• Support budgeting, forecasting, and revenue planning to meet objectives.
• Maintain up-to-date customer and activity information in the CRM.
• Prepare and present documentation for public or private tenders.
• Initiate and manage quality claim investigations, coordinating with internal teams and keeping the customer informed.
• Contribute to product development by identifying technological needs and opportunities.
• Stay informed about industry trends and technical knowledge through continuous training.
• Strictly comply with company policies, procedures, and ethical standards.
• Demonstrate teamwork and cooperation, supporting colleagues and contributing to global success.

Reports to: Regional Team Manager

Direct reports: None

Key relationships: Sales Team