International Business Account (Fashion Franchises)

Are Cortefiel, Pedro del Hierro, Women'secret, Springfield, Fifty Outlet, Hoss Intropia, Slowlove, OOTO, High Spirits, HI&BYE or Dash&Stars familiar to you?

All of them are part of TENDAM, one of Europe's leading omnichannel fashion groups.

We are currently looking to hire an International Business Account for our International Franchises team, a key position for the management and development of our international markets, serving as the main point of contact with franchised partners and coordinating different business areas to ensure the growth and correct operation of the assigned markets.

We are looking for a person with a customer orientation, analytical capacity, excellent communication skills, and a high level of English, as it will be their habitual working language.

• Direct contact and relationship management with assigned countries and franchisees.
• Analysis and monitoring of sales reports, logistical, financial, and operational aspects.
• Business analysis by country: sales, KPIs, profitability, and P&L.
• Preparation and presentation of monitoring and market evolution reports.
• Coordination with various internal departments to respond to the needs of franchisees.
• Monitoring of the commercial calendar and the marketing plan for each market.
• Monitoring of product cancellations, logistical delays, and markets at risk.
• Updating and maintenance of databases and commercial information.
• Support in the organization of international conventions held at our headquarters.
• Preparation and coordination of shipments together with the Logistics team.

Tendam is one of the leading groups in Europe in the specialized fashion sector, backed by the track record, experience and growth achieved over more than 140 years of history.

We specialize in brand management within the Premium mass market segment, and the sum of all of them: Women'secret, Springfield, Cortefiel, Pedro del Hierro, Hoss Intropia, Slowlove, High Spirits, Dash and Stars, OOTO and Fifty, exponentially multiplies the reach and capillarity of an innovative company with an international vocation. We distribute our collections in nearly 2,000 points of sale located across four continents.

Our brands have differential advantages that make them complementary brands with no overlap between them, with flexible commercial formats and adapted to markets of different sizes. Each one targets a specific audience and has its own creative, design and commercial teams, while sharing common management centers and corporate services.

At the Group, we take on the challenge of managing our operations efficiently and with environmental responsibility, and we set ourselves concrete goals to address the industry's challenges in the fight against climate change and the protection of the environment; assessing the greatest risks in these areas and identifying the best opportunities to minimize their effects.

We are a 100% omnichannel company, intimately connected to our loyalty clubs, which makes us unique; with a digital model fully connected to a capillary and flexible store network. We are data-driven retailers, which allows us to create an environment of dialogue and interaction with the customer, always at the center of all Tendam innovations. A company committed to delivering value, to innovating increasingly sustainable products, creativity and timeless design.

Company committed to equal opportunities.

• University degree in Business Administration, Economics, International Trade, ICEX, or similar.
• Previous experience in client or account management in international environments.
• High level of English (essential). It will be the habitual language of communication.
• Advanced use of Excel and experience working with large volumes of data.
• High analytical capacity and results-oriented.
• Excellent communication skills and client relationship management.
• Ability to organize and coordinate with multiple interlocutors.
• Permanent contract.
• Flexible schedule:
  • Monday to Thursday, start between 7:30h and 9:30h and finish between 17:00h and 19:00h.
  • Friday intensive working day, with start between 7:30h and 9:30h and finish between 13:00h and 15:00h.
• Joining a leading company in the fashion sector with an international presence.
• Participation in international projects and direct contact with different markets and strategic partners.
• University degree in Business Administration or similar
• Experience managing and providing support to franchisees is highly valued
• Having completed an ICEX Internship is highly valued
• Analytical capacity
• Very high English.
• Excel proficiency (advanced level).
• Knowledge of digital MKT and Ecommerce is highly valued