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Auxiliary Events Staff Coordinator - B2 English and Basque

On-site in Bilbao·Full-time·Added yesterday (last checked 19 Oct)

Vectalia

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Overview

Work mode: On-site, Bilbao
Contract: Full-time
Hours: Includes weekends
English: Required
Other languages: Basque

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Training and/or experience in cultural management, museums, cultural centers, or exhibition spaces.
Experience in coordinating room staff and event teams is essential.
B2 level of English and Basque is essential.
Organizational, planning, and problem-solving skills.
Good communication skills, customer orientation, and the ability to manage teams.

Nice to have

We will especially value people who have worked in museums, cultural centers, or municipal cultural services and who know how to combine team coordination with good customer service.

Pay & benefits

What you'll get

A position with responsibility, in which you will be able to organize and coordinate the service assistant team.
Full-time.
Schedule from Monday to Sunday with the corresponding rest days
Permanent seasonal contract

If you are looking for an opportunity to start, to continue growing professionally, or to add work experience, we want to meet you!

The role

Do you like coordinating teams, organizing the day-to-day of a service, and working in an environment related to culture? This opportunity might interest you!

We are looking for an Auxiliary Staff Coordinator to manage and supervise the team of service assistants at events.

Your role will be key to ensuring that the service functions correctly, that the team is well-organized, and that visitors enjoy a good experience during their visit.

What you'll do

🚀 What will you do in your day-to-day role?

Coordinate and supervise the center's service assistant team.
Organize shifts, distribute tasks, and perform staff monitoring.
Supervise the daily operation of the service and ensure compliance with established procedures.
Coordinate customer service and ensure a positive experience for visitors.
Supervise the rooms and cultural spaces, ensuring their correct operation.
Manage any incidents that may arise during the service and seek solutions in an agile manner.
Maintain communication with the corresponding managers and monitor the center's needs.
Collaborate in the organization and coordination of the activities specific to the cultural space.

About Vectalia

Vectalia is a European transport and mobility group operating urban and intercity bus networks, as well as facility services such as cleaning and security, primarily across Spain and France. The company manages public transport concessions and employs thousands of workers, positioning itself as a key player in regional mobility and facility management.

In Spain, Vectalia operates under the Vectalia brand with a significant presence in the Valencian Community, including a headquarters in Alicante, and has offices in cities such as Madrid, Barcelona, Bilbao, and Málaga. The company actively recruits for a wide range of operational roles — from bus drivers and mechanics to security guards, cleaners, and administrative staff — making it a relevant employer for international professionals seeking stable, blue-collar or operational positions in Spain's transport and facility services sector.

Industry: Public Transport
Founded: 1995
Employees: 10,000–15,000
Headquarters: Alicante, Spain
In Spain: Alicante, Madrid, Barcelona and 8 more
Website: vectalia.es

Good to know if you are moving

Vectalia operates in several European countries, offering opportunities for cross-border mobility within the group.
The company is a major employer in the Valencian Community, with a high concentration of roles in Alicante and its surroundings.
Many operational roles (bus drivers, mechanics, security guards) are covered by Spanish collective bargaining agreements, which can be a learning curve for international hires.
The company regularly publishes job openings on its own careers portal, indicating an active and continuous recruitment effort.
While Spanish language skills are essential for most customer-facing roles, some technical and back-office positions may be more accessible for non-Spanish speakers.

In their own words

About the company & team

Vectalia is a business group with over one hundred years of experience, consolidating itself as a national benchmark in the provision of services, transport and mobility.

We are a company fully committed to Equal Opportunities. We firmly believe in the unique talent of each individual and recognise that diversity enriches teams, promoting more innovative, creative and efficient organisations.

All open roles at Vectalia