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89,000+ live jobsCustomer Retention Specialist - Vizcaya
Hybrid in Leioa·Added over a year ago (last checked 29 Oct)
Our summary
- Hours
- Monday to Friday
- Work mode
- Hybrid, Leioa
- Contract
- Permanent
- Driving licence
- Required
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- At least 6 months of experience rocking face-to-face customer service in a commercial role.
- Driver's license in hand. Ready to hit the road!
- Ready to travel from time to time and dive into training.
The role
Join the Field Retention Team and Score a 10 in Customer Loyalty!
If you're someone who knows how to talk to people and want a role that makes you shine, get ready for this opportunity! We're looking for pros in customer relations to join our Field Retention team. Your mission: keep our customers happy and fully engaged with our services!
What you'll do
- Come to the rescue by visiting customers who are thinking of leaving, and change their minds.
- Be the wise advisor who adapts our products and services so every customer feels right at home.
- It's not magic, it's solutions! Propose ideas that make our customers feel super secure and at ease.
Your Hero Missions
Check Out What We Have for You!
- Permanent contract.
- Flexible schedule from Monday to Friday, 9:00 AM to 6:00 PM.
- Guaranteed pay with a fixed salary and the chance to earn commissions that will blow your mind.
- Do you know what it's like to learn and earn at the same time? Top-notch training, fully paid!
- Top-notch work tools, like equipment, mobile phone, and company car. Ready, set, go!
- Growth you can feel. Here you can advance and become a pro at what you do.
Requirements That Won't Scare You
It's Your Moment!
If you want to be part of an awesome team in the world of Security Systems, this is your golden opportunity.
Hiring process
3 steps2 interviews
Application
Pre-selection
Verisure contacts you to check your fit with the role.
We want to meet you
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Offer
Onboarding
Welcome programme with information and training on the company, teams and objectives.
- Verisure looks for potential and fit with the company's values as much as technical skills.
- Interviews can be in person or online.
About Verisure
Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.
In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.
- Industry
- Home Security
- Founded
- 1988
- Employees
- 10,000–15,000
- Headquarters
- Luxembourg City, Luxembourg
- In Spain
- Madrid, Barcelona, Valencia and 48 more
Good to know if you are moving
- Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
- The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
- Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
- Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
- The company is part of a large international group, offering potential for cross-border mobility within Europe.
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