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Manager, Revenue Operations Strategic Transformation

Hybrid in Madrid·Full-time·Added 2 days ago (last checked 12 Nov)

Wolters Kluwer

20 open roles

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Our summary

Work mode: Hybrid, Madrid
Contract: Full-time
Experience: 5+ years
Education: University degree

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Skills

Requirements

What we're looking for

Revenue Operations, Business Operations and Commercial Excellence
Project and program management, prioritization and delivery governance
Business insights and analysis across forecasting, pipeline and lead metrics
Sales productivity and commercial performance management
Knowledge of MEDDPICC, Challenger, Miller Heiman or comparable sales methodologies
Cross-functional collaboration in complex, global matrix organizations
Process design, operational improvement and benefits tracking
Data-driven problem solving and actionable recommendation development
Executive-ready communication, storytelling and stakeholder management
Change management, adoption planning and program activation
AI-first mindset with practical use of automation and generative AI
High agency, adaptability and a strong delivery focus

Nice to have

Experience using AI, automation or digital tools to improve productivity is preferred.

Education & certifications

Bachelor's degree in Business, Management or a related discipline. Project or program management qualification preferred.

The role

The Program Manager will play an important role in a newly centralized, global Revenue Operations function and its strategic PMO, helping convert commercial priorities into disciplined, executable transformation programs. The role will manage projects and programs that improve seller productivity, commercial execution and operating effectiveness across Wolters Kluwer.

Working with divisional leaders and cross-functional teams across Revenue Operations, Sales, Finance, HR and Enablement, the Manager will provide the structure, governance and delivery discipline needed to move priorities from definition through execution, adoption and benefits realization. The Manager will translate business needs and insights across forecasting, pipeline and lead performance into practical programs, standardized processes and field-ready sales plays. Operating in a fast-paced environment, the role will connect strategy to delivery, manage dependencies and risks, and maintain clear visibility of progress, decisions and measurable business impact.

What you'll do

Manage strategic revenue transformation projects and programs aligned to growth priorities.
Manage cross-functional RevOps workstreams from planning through execution, adoption and measurement.
Collaborate with divisional leaders and teams to define requirements, priorities and delivery plans.
Analyze forecasting, pipeline and lead metrics to identify gaps, risks and improvement opportunities.
Develop insights and recommendations that support leadership decisions and targeted interventions.
Manage sales productivity programs spanning seller activation, manager coaching, pipeline generation and forecast discipline.
Translate productivity insights into prescriptive sales plays and repeatable program assets.
Apply an AI-first mindset to automate work, improve program effectiveness and scale best practices.
Manage project plans, milestones, dependencies, risks, resources and benefits tracking.
Coordinate stakeholder communications, change activity, adoption tracking and continuous improvement.
Pilot, measure and scale proven practices across divisions.

Experience

5+ years in Revenue Operations, Sales Operations, Business Operations, Commercial Excellence, Consulting or Transformation.
Demonstrated experience managing complex projects and programs in fast-paced, global organizations.
Experience coordinating multiple cross-functional workstreams and senior stakeholders.
Strong analytical capability across forecasting, pipeline, lead conversion and productivity metrics.
Knowledge of sales methodologies, commercial operating models and sales productivity levers.

Hiring process

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About Wolters Kluwer

Wolters Kluwer is a global leader in professional information, software solutions, and services for professionals in the health, tax and accounting, governance, risk and compliance, and legal sectors. Headquartered in Alphen aan den Rijn, the Netherlands, the company operates in over 180 countries and employs more than 21,000 people worldwide. Its Legal Tech division focuses on providing legal research, workflow tools, and software solutions that help legal professionals improve efficiency and outcomes.

In Spain, Wolters Kluwer has a significant presence, with offices in Madrid and Barcelona, serving as a hub for product development, sales, and consulting roles. The company is known for a collaborative and innovative work culture, offering opportunities for international professionals to work on global products and solutions. With a strong commitment to digital transformation and AI-driven tools, Wolters Kluwer provides a dynamic environment for tech and business professionals looking to advance their careers in a multinational setting.

Industry: Legal Tech
Founded: 1836
Employees: 10,000–50,000
Headquarters: Alphen aan den Rijn, Netherlands
In Spain: Madrid, Barcelona

Good to know if you are moving

Wolters Kluwer has a global presence with offices in over 40 countries, offering international career opportunities.
The company is a leader in legal tech, providing exposure to cutting-edge digital solutions and AI-driven tools.
Spain offices in Madrid and Barcelona are key hubs for product development and consulting roles.
The company offers a collaborative and inclusive work environment, with many roles requiring English and Spanish.
Wolters Kluwer is committed to professional development and offers various training and growth programs.

All open roles at Wolters Kluwer