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Customer Service Administrator (SAP and Salesforce)

On-site in Alcorcón·Full-time·Added yesterday (last checked 6 Nov)

Agency

Adecco España

4522 open roles

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Our summary

Salary: €11 - €12 an hour
Contract: Fixed-term, full-time hours

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Joining a consolidated and growing company.
Professional development in the area of customer service and commercial support.
Salary of 11 per hour.
6-month temporary contract.
Schedule Mon-Thu from 08:00 to 17:00 or 09:00 to 18:00 and Friday from 08:00 to 15:00.

The role

At Adecco, we have an opportunity in the Customer Service area as an Administrator.

In this position, you will be responsible for managing the customer service for the assigned Sales Delegates and their customers, ensuring compliance with service standards and providing the necessary logistical and administrative support.

What you'll do

Process and coordinate the order flow, both direct and managed by the commercial network, ensuring compliance with service standards.
Guarantee service deadlines, coordinating with other departments (finance, logistics, purchasing, and technical service).
Manage claims and incidents, following them up until resolution.
Act as a link between the commercial team and the rest of the company's areas.
Provide administrative and logistical support to the sales force.
Facilitate the information and support necessary for correct commercial performance.

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Requirements

Intermediate education (High School or Vocational Training) or a minimum of 2 years of experience in a similar position.
Knowledge of SAP and Salesforce.
Proficiency in office tools (Excel, Word, etc.).
Theoretical-practical training in telephone customer service.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.