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Customer Service Agent - Textile Sector (English)

On-site in Carbajosa de la Sagrada·Part-time·Added yesterday (last checked 7 Nov)

Agency

Adecco España

4251 open roles

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Our summary

Salary: €9 - €10 an hour
Hours: Rotating shifts · Includes weekends
Work mode: On-site, Carbajosa de la Sagrada
Contract: Fixed-term, part-time hours
Spanish: Fluent
English: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in customer service, contact center, or similar positions.
Excellent communication skills and customer orientation.
Problem-solving and incident management skills.
Proficiency in office tools at a user level.
Minimum C1 level in English and Spanish.

Pay & benefits

What you'll get

Location: Salamanca, Carbajosa de la Sagrada

Languages: Spanish / English, both minimum C1 (an assessment will be carried out through Adecco to certify this)

Working day: 35 hours per week

Salary: Fixed teleoperator salary per collective agreement + Language bonus

Contract: 1 month from the first day of training

Initial training: 7 days within the contract

English Market

Training: 18/11

Start of production: 26/11

Spanish Market

Training: 25/11

Start of production: 03/12

Schedules available for both markets

Morning shift: 08:00 to 15:00 h

Afternoon shift: 12:30 to 20:00 h

The role

Are you passionate about customer service and do you have an advanced level of English? This is your opportunity to be part of an international project in a leading company in the sector!

From the Adecco group, we are looking for telephone customer service agents with a minimum C1 level of English

What you'll do

Management of customer requests, inquiries, and incidents.

Customer service via telephone calls and email.

Resolution of doubts and case follow-up.

Use of internal management tools and IT platforms.

How you'll work

Mode: On-site

Schedule: Monday to Saturday (rotating Saturdays)

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

Hiring process

If you are looking for an opportunity to develop your career in customer service within an international and dynamic environment, we want to meet you! Send your application and we will contact you as soon as possible.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.