The English-language job board for Spain

Customer Service Telephone Agent (Catalan) in Madrid

On-site in Madrid·Added yesterday (last checked 29 Oct)

Agency

Gi Group España

792 open roles

Apply

Our summary

Hours: Rotating shifts
Work mode: On-site, Madrid
Contract: Permanent
Languages: Catalan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

Gi Group España is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Native/bilingual level of Catalan.

Nice to have

• Experience in call centers.

• Experience in customer service.

• Previous experience working in Catalan.

Start date: immediate

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Pay & benefits

What you'll get

Permanent contract through ETT
Stable project with opportunities for professional growth.
Team support from the start.
Various shifts available, with morning and afternoon schedules.

Benefits of joining us.

Be part of a prestigious international project
Work in a professional and dynamic environment.
Real opportunities for professional development and internal growth.

The role

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Do you speak CATALAN and want to boost your career in a stable and rapidly growing environment?

Join our team in MADRID and collaborate on a top-tier project where you will be able to put your linguistic skills and your vocation for customer service into practice across different customer service sectors.

What you'll do

Customer service for the management of incidents, doubts, and inquiries.
Resolution of incidents and inquiries related to products and services.
Support, follow-up, and personalized information for customers.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.