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Customer Service in Esplugues de Llobregat

Remote, Esplugues de Llobregat·Full-time·Added 10 days ago (last checked 22 Oct)

Agency

Adecco España

5005 open roles

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Our summary

Salary: €24,000 a year
About €1,600 a month after tax.
Work mode: Remote (Esplugues de Llobregat)
Contract: Fixed-term, full-time hours
Experience: 2+ years

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

Adecco España is hiring for this role in several places. This vacancy is in Esplugues de Llobregat.

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Use of and knowledge of SAP.

Nice to have

- Preferably vocational training in the field of customer service.

- Preferably 2-3 years of work experience in the field of customer service management.

- Preferably knowledge of English (B1 level).

- Desirable experience with MS Office applications.

- Preferably practical knowledge of ERP.

- Desirable experience in billing to insurance companies.

- Desirable knowledge of EDI and electronic billing.

Pay & benefits

What you'll get

- Salary: €24,000 per year

The role

At Adecco, we are looking for a dynamic, organized, and customer-oriented person.

The profile we are looking for is Customer Service to join a multinational dedicated to the manufacture and distribution of surgical products,

The selected person will be key support for the correct functioning of the office.

What you'll do

- Integral management of all received orders.

- Management of shipping incidents.

- Management of billing incidents.

- Informing the coordinator regarding the status of each client's incidents.

- Informing the coordinator regarding the status of each client's billing.

- Maintenance of client files.

- Compliance with the work instructions carried out in the Customer Service Dept.

- Compliance with all specific company regulations and quality guidelines.

- Collaboration/support for the sales team.

How you'll work

- Contract: long-term maternity/paternity leave cover, availability for immediate start.

- Schedule: Monday to Thursday: 8:30 - 17:15. Friday: 8:00 - 15:00

Modality: initially in-person during the training period and then the possibility of teleworking.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.