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Monitoring Operator

On-site in Las Palmas·Part-time·Added 24 days ago (last checked 31 Oct)

Atenzia

20 open roles

Our summary

Hours
Rotating shifts · Includes weekends
Work mode
On-site, Las Palmas
Contract
Part-time
Education
Upper secondary (Bachillerato)
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Minimum education of High School diploma or equivalent, although vocational training or a university degree in the social field (Social Integration, socio-sanitary care for people in situations of dependency, Social Work; Psychology,...) will be highly valued.

- Previous experience in telephone customer service positions of at least 6 months.

- Office automation (mainly typing) and Excel proficiency.

Nice to have

- Experience managing alarms via telephone is highly valued.

- Disability certificate of 33% or higher is valued.

Pay & benefits

What you'll get

Join a leading company in the socio-sanitary and telecare sector with great influence and stability at national and international levels, with possibilities for professional development and personal growth.

At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:

- Private medical insurance with Asisa: During the first month of your start date, you can request your enrollment in the insurance without waiting periods or health questionnaires, at a competitive price.

With ASISA, you can access iSalud: A complete digital health application for you and your family that includes:

    -   Online medical consultations: Medical chat with general medicine and specialist consultations: gynecology, dermatology, pediatrics, cardiology, psychology, nutritionist, and personal training.

    -   Legal Chat with assistance in: general legal, tax, housing, consumer, data protection, traffic, grants and subsidies, and family advice.

    -   Digital Veterinary Insurance for your pets.

- Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness…

- We also have Corporate Benefits, a discount portal designed for you with leading brands in travel, shopping, technology, home... And many more!

The role

At Atenzia, we are looking for a Monitoring Teleoperator to assist users, whose main mission will be to carry out professional and close telephone monitoring, guaranteeing a satisfactory experience adapted to each person's needs.

What you'll do

The selected person actively collaborates in information management, communication with relatives, and compliance with established protocols.

How you'll work

Temporary position for 6 months, part-time employment of 30 hours per week to be carried out on a rotating schedule: from 9:00 to 15:00 and from 15:00 to 21:00; and from 16:00 to 22:00. Availability from Monday to Sunday according to the roster.

About Atenzia

Industry
Telecare and Home Care

In their own words

About the company & team

At Atenzia, we are committed to guaranteeing equal treatment and opportunities between men and women, from the selection process to joining the company, promoting an inclusive and diverse environment in which all workers can develop equally.

All open roles at Atenzia
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