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Sociosanitary Assistance Teleoperator

On-site in Pamplona·Added 8 days ago (last checked 31 Oct)

Atenzia

20 open roles

Our summary

Hours
Rotating shifts · Includes weekends
Work mode
On-site, Pamplona
Education
Upper secondary (Bachillerato)
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Minimum education of Bachillerato or equivalent, although vocational training or a university degree in the social field will be highly valued (Social Integration, Social Work, Psychology, Sociosanitary Care, Nursing Assistant, TASOC, Leisure and free time, Early Childhood Education, Primary Education, Social Education, etc.).

- Previous experience in a similar position (operator/social services) of at least 6 months.

- Good use of office automation tools.

Nice to have

- Disability certificate equal to or greater than 33% is valuable.

Pay & benefits

What you'll get

Joining a leading company in the sociosanitary and telecare sector with great influence and stability at national and international levels, with the possibility of professional development and personal growth in a stable position with a long history.

At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:

- Private medical insurance with Asisa: During the first month of your start date, you can request your enrollment in the insurance without waiting periods or health questionnaires, at a competitive price.

With ASISA, you can access iSalud: A complete digital health application for you and your family that includes:

    -   Online medical consultations: Medical chat with general medicine and specialist consultations: gynecology, dermatology, pediatrics, cardiology, psychology, nutritionist, and personal training.

    -   Legal Chat with assistance in: general legal, tax, housing, consumer, data protection, traffic, grants and subsidies, and family advice.

    -   Digital Veterinary Insurance for your pets.

- Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness…

- We also have Corporate Benefits, a discount portal designed for you with leading brands in travel, shopping, technology, home... And many more!

The role

What you'll do

The selected person will be responsible for correctly attending to alarms and calls received from users of the Telecare Service, mobilizing, if necessary, the resources required for said assistance following the instructions and protocols established for it. Additionally, they will be in charge of correctly making scheduled calls to them and carrying out the administrative and management tasks linked to the updating of data and files of the users.

How you'll work

Stable position, part-time with rotating shifts from Monday to Sunday, alternating shifts in the morning (between 9:00 and 15:00 h) and in the afternoon (between 14:00 and 21:00 h). Morning week, free week, afternoon week and free week.

About Atenzia

Industry
Telecare and Home Care

In their own words

Additional information

At Atenzia, we are committed to guaranteeing equal treatment and opportunities between men and women, from the selection process to joining the company, promoting an inclusive and diverse environment in which all workers can develop equally.

All open roles at Atenzia
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