Architecture Front Principal Manager

What do we offer?:

• Lead the transformation of the Group's technological resilience model toward a preventive and engineering-based approach.
• Cross-functional impact on the critical capabilities, platforms, and services of Tech Stack & Ops.
• Ability to define the resilience standards that will dictate how technological services are designed and evolved.
• Interaction with Architecture, Engineering, Operations, Security, Business Continuity, and geographies.
• Lead the adoption of advanced Resilience Engineering practices.
• Participate in a strategic transformation with a direct impact on the availability and reliability of the Group's services.

Training and experience:

• University degree in Computer Engineering, Telecommunications, or related technical disciplines.
• More than 10-12 years of experience in software engineering, infrastructure, architecture, technological platforms, or operations.
• Relevant experience in distributed systems, high availability architectures, and critical services.
• Deep knowledge of resilience patterns, reliability engineering, and technological lifecycle management.
• Experience with observability practices, automation, resilience testing, fault injection, and/or chaos engineering.
• Knowledge of the engineering craft within the group, as well as its regulations and processes.
• Experience defining technological standards, controls, or frameworks at a corporate scale.
• Experience working in global technological organizations and regulated environments.
• Experience leading multidisciplinary technical teams and cross-functional transformations.
• Experience in managing and prioritizing initiatives and monitoring transformation programs, preparing executive committees, reporting, and budget monitoring.

Key competencies:

• Technical leadership and the ability to become a reference for Resilience Engineering.
• Strategic vision combined with execution capability.
• Systems thinking and deep understanding of complex technological architectures.
• Ability to convert technological risks into actionable engineering standards, patterns, and controls.
• Orientation toward automation, metrics, and evidence.
• Ability to exert cross-functional influence over Architecture, Engineering, and Operations.
• Change management capability in complex organizations.
• Preventive orientation and a culture of continuous improvement.

• Fluent Spanish and English.

Excited to grow your career?

Learn more about the area:

Service Resilience & Business Continuity, the area where the engineering model will be defined and implemented to incorporate resilience from design and during any change that may impact production environments.

We are looking for a senior technical leader with strategic vision and deep experience in engineering, resilience, and the operation of technological platforms to lead the Resilience Design function, responsible for defining and implementing the engineering model that allows for the incorporation of resilience from design and during any change that may impact production environments.

This role will lead the evolution from a model where resilience is primarily validated in operation toward a resilience-by-design approach, in which resilience requirements, patterns, and controls form an integral part of the technological lifecycle.

Your mission will be to industrialize preventive resilience, ensuring:

• Resilience by Design.
• Definition of resilience engineering standards and patterns.
• Evolution of the Systematics and its Quality Gates.
• Alignment of resilience requirements with the regulatory framework and first/second level of defense.
• Pre-production resilience validation.
• Continuous learning from production to evolve design standards

The position of Principal Manager of Resilience Design is responsible for defining, implementing, and evolving the Resilience Engineering model of Tech Stack & Ops, incorporating resilience as an intrinsic property of the design, construction, and evolution of technological capabilities and services.

Your responsibility begins before production: you establish which resilience conditions services must meet, how they must be designed to respond to failures, and what evidence they must provide before introducing changes into production.

Furthermore, the function connects the learning obtained during operation, resilience exercises, and real incidents with the evolution of engineering patterns, controls, and practices, creating a continuous cycle of resilience improvement.

Main responsibilities:

• Define the Resilience Engineering strategy, principles, and framework.
• Establish the availability, fault tolerance, controlled degradation, and recovery requirements that must be considered from the design stage.
• Define resilience patterns and best practices reusable across different platforms.
• Work jointly with Architecture Design to integrate resilience within the solution design process.
• Define the Quality Gates and required evidence before introducing changes into production.
• Drive the automation of resilience controls within engineering processes.
• Ensure a homogeneous application of the framework across different disciplines and geographies.
• Progressively evolve from declarative controls toward evidence-based validations.
• Analyze learnings from production, recurring tests, incidents, and recovery exercises.
• Define and manage the evolution roadmap for the implementation and adoption of controls within the technological lifecycle.
• Establish metrics that allow for measuring the degree of adoption and maturity of the model.
• Drive a culture where resilience is an engineering responsibility and not solely an incident response capability.

Executive Management, Leadership, Manage Execution, Regulations, Regulatory Compliance, Scheduling, State Regulations, Task Execution, Team Management, Work Execution