Internal Communications & Employee Engagement - Principal Manager

• More than 10-12 years in corporate communications, internal communications, marketing, or related fields in high-demand multinational environments with exposure to senior management and executive bodies.
• Demonstrated track record designing strategies, leading transformation processes, and managing global projects with multiple stakeholders.
• Deep knowledge of emerging trends in communication and employee experience, as well as managing the potential of new technologies and artificial intelligence.
• Proven experience in leading high-performance teams, driving standards of excellence and cross-functional collaboration.
• Excellent written, verbal, and narrative communication skills, with the ability to make strategic and complex messages understandable and mobilizing.
• Strategic vision, proactivity, and an innovative mindset with a clear orientation toward results and impact on the employee experience.
• High capacity for influence, empathy, and priority management in complex environments.
• English level C1 or higher (oral and written).

Collaboration, Communication

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In Communications we have a clear mission: to help BBVA become the first choice for our main stakeholders -customers, shareholders, employees, and society-.

We listen to understand what they expect and how they perceive us; we build and disseminate a solid narrative, aligned with the Group's strategy, and we work to anticipate, prevent, and mitigate reputational risks.

We are looking for someone with strategic vision, inspiring leadership, and a transformative mindset to lead BBVA's Internal Communication at a global level.

• Define and implement BBVA's global Internal Communication strategy, translating the Group's strategic priorities into global and local communication plans with measurable impact.
• Drive the transformation of the function, evolving towards more participatory, personalized, and employee-experience-oriented communication models, incorporating new technologies and artificial intelligence.
• Lead and coordinate the global Internal Communication community, ensuring the alignment of messages, narratives, and priorities between the Holding and the different geographies.
• Redesign how BBVA connects, listens to, and mobilizes its employees, developing new formulas adapted to their habits, needs, and work contexts, especially those who are closest to the customer.
• Incorporate listening methodologies and metrics to better understand employee needs and measure the impact of communication on strategic understanding, engagement, culture, and employee experience, driving continuous improvement.
• Coordinate the internal communication plan ensuring cross-functional collaboration with different areas.
• Assume global responsibility for the effectiveness and impact of Internal Communication ensuring that the strategy translates into greater understanding, connection, and mobilization of employees.