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Channel Specialist

On-site in Madrid·Full-time·Added yesterday

Naturgy

46 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
Naturgy doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Driving licence
EU licences are valid in Spain; most others only for six months after you become resident.
University degree
“Grado en Marketing e Investigación de Mercados, Grado en Marketing y Dirección Comercial, Grado en Marketing y Comunicación o Comercio, o Grado en Marketing.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

An environment that promotes diversity and equality
Training and development program
Commitment to work-life balance and flexibility
Innovative spirit in a challenging and motivating environment
Competitive compensation, benefits, and flexible remuneration
We are counting on you in our Madrid offices.

Requirements

What we're looking for

Degree in Marketing and Market Research, Degree in Marketing and Commercial Management, Degree in Marketing and Communication or Commerce, or Degree in Marketing.
Experience in actions and projects oriented towards both internal and potential customer service.
Languages: English B2.
Driver's license.

The role

We are looking for young, digital, flexible, and creative talent. Connect with us your desire to learn and work in diverse teams. We are looking for your proactivity and courage to drive our transformation and that of the world, through energy.

Boost your energy! Accelerate your future! Connect with Naturgy!

The Spain Gas Networks business is responsible for the distribution of natural gas and renewable gas and operates nationwide (Spain). As a distribution company, it is responsible for the development, operation, and maintenance of more than 53,800 km of gas network, to which more than 5.4 million supply points are connected in nearly 1,150 municipalities. The main activities it carries out are: commissioning, meter reading, periodic inspection, and handling of notifications. Our purpose is to be an active agent in decarbonization and a key player in the country's energy transition.

What you'll do

Actively participate in the analysis of the service provided and, based on this, carry out the search and development of initiatives to improve the customer service process for telephone platforms, virtual assistants, and complaint resolution processes.
Lead or participate in projects aimed at optimizing and increasing the efficiency of service channels, improving customer satisfaction.
Actively participate in the processes of analyzing market digitalization opportunities, tendering for services or products, and implementing associated contracts to achieve the highest customer satisfaction with operational efficiency.
Perform coordination tasks between operational units and the IT & Communications units to ensure the continuity and improvement of the process.

Hiring process

1. Fill out the form with your details. To complete your profile, we recommend attaching your updated CV and English certificate.

2. If your profile matches, we will contact you to participate in the different tests and interviews.

3.If you successfully advance through the process, we welcome you to the Naturgy team!

Sign up and dare to boost your energy and accelerate your future with Naturgy!

About Naturgy

Naturgy is a major multinational energy company headquartered in Madrid, Spain, operating in the gas and electricity sectors. It is one of the largest energy groups in Europe and Latin America, with a significant presence in Spain, where it serves millions of customers in the retail and wholesale markets. The company is involved in the entire energy value chain, including generation, distribution, and commercialization of natural gas and electricity, with a growing focus on renewable energy and innovation.

In Spain, Naturgy has its main offices in Madrid and Barcelona, and it is a key player in the country's energy transition. The company offers a wide range of roles, from technical positions in distribution and operations to corporate functions like marketing, HR, and data analysis. For international professionals, Naturgy provides a stable and established work environment, with opportunities to work on large-scale energy projects and contribute to the shift towards cleaner energy. The company values professional development and offers various internship and training programs, making it an attractive option for those looking to build a career in the energy sector in Spain.

Industry: Energy
Founded: 1843
Employees: 10,000–20,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona
Website: naturgy.com

Good to know if you are moving

Naturgy is headquartered in Madrid, Spain, and has significant operations in Barcelona, offering opportunities in both major Spanish cities.
The company is a major player in the energy sector, providing a stable and well-established work environment for professionals.
Naturgy offers a variety of roles, including technical, corporate, and data-focused positions, suitable for international candidates with diverse backgrounds.
The company has a strong focus on renewable energy and innovation, making it an attractive option for those interested in the energy transition.
Naturgy provides internship and training programs, which can be a good entry point for international professionals looking to start their careers in Spain.

In their own words

About the company & team

We are a multinational and innovative energy group, present in more than 20 countries. We are dedicated to the generation, distribution, and commercialization of energy and services, committed to the well-being of people, the progress of businesses and society, and the sustainability of the planet.

We want to be the best at what we do! Working as a team, doing more with less, and developing each person, to grow together both in the field of distribution networks and in other businesses.

All open roles at Naturgy