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Key Account

On-site in Illescas·Full-time·Added yesterday (last checked 26 Oct)

Bertelsmann

22 open roles

Our summary

Work mode
On-site, Illescas
Contract
Full-time
English
Required
Experience
3+ years
Education
University degree
Benefits
Private health insurance, life insurance, flexible pay plan, meal vouchers

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Skills

Nice to have

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Private medical insurance: includes dental policy. The company covers 50% of the cost, both for the employee and for their beneficiaries.
  • Life insurance.
  • Flexible remuneration: meal vouchers and childcare vouchers.
  • Employee discount platform.
  • On-site vacancy

Information requirements regarding the collection of your personal data:

The entity responsible for processing the information provided in your application is the company indicated in the job offer, with its registered office at the indicated address. The company processes your data for the purpose of establishing an employment relationship, in accordance with Article 6, paragraph 1, letter b) of the GDPR / Article 26, paragraph 1, sentence 1 of the BDSG.

The retention period for your data is determined by the legal deadlines applicable in the corresponding country, which begin once the selection process has ended. You can consult them here.

You may contact the company's data protection officer at the postal address mentioned above or by email. 

You can find more information about data protection and your rights here. Information requirements regarding the collection of your personal data.

Recruitment platform with SmartRecruiters technology.

The role

The selected person will be responsible for ensuring excellence in the management of assigned accounts, leading operational monitoring, indicator analysis, and the identification of growth opportunities.

What you'll do

  • Manage and develop the relationship with strategic clients.
  • Coordinate the operational monitoring of assigned accounts.
  • Monitor KPIs and service levels, proposing improvement actions when necessary.
  • Prepare forecasts, monitoring reports, and results analysis.
  • Participate in periodic meetings with clients to review service evolution.
  • Identify opportunities for development and expansion of services.
  • Collaborate with different internal departments to ensure customer satisfaction.
  • Monitor the billing and profitability of the accounts under their responsibility.

Requirements

  • University education.
  • Minimum of 3 to 5 years of experience in client management, key accounts, or similar positions.
  • Advanced level of English (C1).
  • Analytical skills and results orientation.
  • Excellent communication and client interaction skills.
  • Experience in logistics, supply chain, or distribution environments is valued.
  • Knowledge of SAP will be a plus.

About Bertelsmann

In their own words

About the company & team

Would you like to be part of an international company in the logistics sector?

We are looking for a Key Account with experience in strategic client management, business orientation, and the ability to build solid long-term relationships.

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