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CRM / Marketing Automation Specialist

Hybrid in Sant Cugat del Vallès·Added 5 days ago

Candee

17 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Candee doesn't mention sponsorship in the ad.
Be near Sant Cugat del Vallès for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

Schedule flexibility with start times from 7:30 to 9:30 and finish times accordingly.
🏡Flexible model with offices in Sant Cugat.
Fridays + summer with intensive working days ☀️
23 vacation days.
Subsidized canteen 🍽️ at 75%.
Personal and professional development.
Yoga & Mindfulness classes.

Requirements

What we're looking for

+2 years of experience in marketing automation / CRM in B2C ecommerce.
High competencies in CRM, customer journey, and lifecycle marketing.
Ability to identify technical needs, document technical requirements, and work with IT teams in their implementation (APIs, integrations, data synchronization, triggers, etc.). It will be ideal if you have experience working with technical and product teams.
Good knowledge of the technical implementation of journeys and the correct activation of data.
Good level of Excel and knowledge of data visualization tools such as PBI.
Good knowledge of CRM or Marketing Automation tools.
High analytical competencies, result orientation, and attention to detail.
Autonomy, capacity for prioritization and organization, and a desire to contribute.

The role

At Candee, Talent Partner, we are managing this position of CRM / Marketing Automation Specialist for Naturitas

🌱 Purpose: you will work on a project that directly impacts people's health and well-being.
🌍 International scale: you will manage campaigns in +20 countries, with core markets and new launches underway.
⚡ Pace and autonomy: a dynamic environment where proactivity and decision-making are valued.

What you'll do

Your mission will be to provide strategic, operational, and analytical support to the CRM strategy, collaborating in the execution of campaigns, management of databases, and analysis of results, with a focus on improving customer experience, commercial efficiency, and the performance of marketing actions.

Your main responsibilities will be:

Participate in the definition and execution of the CRM strategy for more than 20 markets, in collaboration with IT for more technical needs: programming multichannel journeys, implementing campaigns, verifying content, links, audiences, triggers, migrations, etc.
Segment and manage audiences according to behavior, proposing new opportunities for personalization.
Implement and maintain automated flows, monitoring their operation and reporting incidents.
Guarantee the quality, updating, and correct segmentation of data, documenting the necessary processes for the best possible efficiency, especially during the CRM migration.
Analyze the main CRM-specific metrics and KPIs (LTV, Churn, CTR, Revenue, etc.), identifying opportunities and producing periodic reports.
Continuously optimize the execution of the CRM strategy, performing A/B tests, automating databases, supporting initiatives, etc.
Coordination with other teams for the correct launch of all campaigns and the resolution of more technical incidents, in collaboration with the IT team.

How you'll work

Modality: Hybrid
Location: Sant Cugat del Vallès (Province of Barcelona)

Hiring process

First of all, apply to the vacancy 🙂.
Semi-structured interview: If you meet the requirements, your Talent Partner will contact you so that you can resolve doubts about the position and to start getting to know you beyond your CV.
Interviews with Naturitas: if there is a match, you will have several interviews with the Naturitas team, to get to know each other and validate the fit for both parties, as well as to perform a practical test so we can see you in action 👩🏻💻.
Throughout the entire process, you will have direct contact with your Talent Agent to resolve any doubts or concerns.

If you have made it this far, you could be the person we are looking for. Apply to the vacancy!

At Candee, Talent Partner, we publish offers on different portals using our own platform. Occasionally, some external job portals such as LinkedIn may make changes to certain characteristics of the positions, such as the "Employment level." We recommend only considering the information expressed in the job description or in the data on our own website.

About Candee

Candee is a talent consultancy focused on digital teams, offering recruitment and team management services for marketing, ecommerce, data, and technology roles. The company operates as a VIKO Business brand and has offices in Barcelona and Madrid, Spain, serving clients across various industries.

Industry: Recruiting
Website: candee.net

In their own words

About the company & team

Naturitas is an ecommerce specialized in natural products that care for people and the planet: organic and ecological food, natural cosmetics, supplements, and much more.

Present in more than 20 countries, they continue to grow with great enthusiasm: exploring new markets, expanding their catalog, and creating opportunities for new talent to join this journey.

You will be part of the CRM & Trade marketing team, reporting directly to the area manager. You will work with a colleague specializing in email marketing and will interact with different teams, especially IT, to be able to translate technical CRM needs.

You will be part of a marketing team of +20 people, which is very cross-functional and collaborative.

All open roles at Candee