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ESM Consultant in Barcelona

On-site in Barcelona·Added 12 days ago (last checked 3 Nov)

Capgemini

290 open roles

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Our summary

Work mode: On-site, Barcelona
Spanish: Expected (ad in Spanish)
Other languages: Catalan
Experience: 6+ years
Education: Higher vocational training (FP Grado Superior)

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Skills

Capgemini is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

University degree or Higher Vocational Training (CFGS).
Minimum 6 years of experience in IT service or project management.
Experience in service monitoring, reporting, process improvement, and provider coordination.
Valid ITIL certification.
At least one certification in PMP, Scrum/Agile, or Prince2.
Experience in communicating with clients and providers.
Knowledge of ITSM tools, preferably BMC Remedy.
C1 level proficiency in Catalan.

Nice to have

SIAM certification.
BMC Remedy certification.
Knowledge of Generative AI.
Experience in complex service management environments.

Pay & benefits

What you'll get

We value all applications and offer in-person training, online training, and certifications. Even if you do not meet 100% of the requirements, we want to meet you!

The role

If you have experience as a project manager or in services; coordinating services, providers, and different stakeholders in complex IT environments, this opportunity may be for you.

This is a position oriented towards service management and coordination, using Agile/ Scrum, PMP, or Prince2 methodologies with a focus on quality, monitoring, and optimization.

What you'll do

Management and monitoring of IT services and projects.
Requirement gathering and analysis.
Coordination of providers and stakeholders.
Preparation of reports and reporting.
Definition and monitoring of communication plans.
Identification and implementation of process improvements.
Organization and conducting of follow-up meetings with clients and providers.

Hiring process

1 interview

Submitting your application takes 3 to 5 minutes (name, contact details, CV and optional cover letter).
When you accept the offer you receive a pre-boarding plan and an invitation to the monthly RISE welcome event.

About Capgemini

Capgemini is a global leader in consulting, technology services and digital transformation, offering an array of integrated services that combine technology with deep sector expertise. The group describes itself as a global leader in business and technology transformation, powered by AI, and serves industries including aerospace and defense, banking and capital markets, consumer products, energy and utilities, healthcare, insurance, manufacturing, public sector, retail and telecoms.

Its portfolio of brands includes Capgemini Invent, its powerhouse of innovation, design and transformation, Capgemini Engineering, which helps the world's largest innovators engineer the products and services of tomorrow, as well as frog and Sogeti. Its services span cloud, cybersecurity, data and artificial intelligence, digital sovereignty, enterprise management, intelligent industry and sustainable business.

Industry: IT Consulting
Employees: 350,000

All open roles at Capgemini