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Customer Service Executive with a disability

On-site in Barcelona·Full-time·Added 4 days ago (last checked 15 Oct)

Agency

Adecco España

5241 open roles

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Overview

Work mode: On-site, Barcelona
Contract: Permanent contract, full-time hours
English: Required

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The advert says visa sponsorship isn’t available for this role.

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Skills

Customer Service

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Fluent level of English.

- Experience in the coordination and monitoring of administrative or operational processes.

- Ability to manage a high volume of tasks and priorities.

- Detail-oriented and customer-oriented.

- Good organizational and communication skills.

- Ability to work in international and multicultural environments.

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Pay & benefits

What you'll get

- Full-time position.

- Joining an internationally leading company.

- Dynamic and multicultural environment.

- Opportunities for professional development.

The role

Are you passionate about customer service in international environments? Do you have experience in policy management? If so, keep reading!

At Fundación Adecco, we are looking for a Customer Service Executive to join a major insurance company in Barcelona. The person will be a key coordination point between global teams, ensuring efficient management of multinational policies and contributing to the continuous improvement of processes.

What you'll do

Functions:

- Coordinate the issuance and management of multinational policies.

- Act as the main point of contact between international teams and internal areas.

- Manage and maintain documentation, procedures, and databases.

- Monitor processes and ensure compliance with deadlines.

- Drive continuous improvement and operational optimization initiatives.

- Collaborate with global teams to ensure an excellent service experience.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com

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