B2B Inside Sales Team Lead

An important company in the industrial sector, in the process of evolving its commercial model, is looking to incorporate an Inside Sales Team Lead to lead and develop the inside sales activity and contribute to the transformation of the area towards an increasingly commercial, proactive, and results-oriented model.

We are looking for a professional with consolidated experience in B2B telesales, accustomed to working with demanding commercial objectives and with the capacity to lead, develop, and support sales teams.

The selected person will be responsible for fostering a commercial culture based on activity, conversion, closing, and client development, combining people management with active participation in the commercial activity.

What is offered?
Location: Madrid.
Hybrid work model
Fixed + variable remuneration
Other benefits: Parking space, Meal vouchers, Medical insurance.

- Lead, coordinate, and develop the Inside Sales commercial activity, establishing objectives, priorities, and work dynamics.
- Drive B2B telesales, participating directly in the commercial activity and leading by example.
- Develop the client portfolio through the identification of new business opportunities.
- Boost upselling, cross-selling, and portfolio expansion strategies.
- Ensure systematic follow-up of commercial opportunities until their conversion and closing.
- Perform individual performance monitoring, providing support, feedback, and commercial coaching.
- Define and monitor commercial KPIs, activity, conversion, sales, and objective fulfillment.
- Analyze account evolution and establish action plans to maximize their development.
- Work in a coordinated manner with other commercial areas, especially on those accounts that require joint management.
- Guarantee the proper use of the CRM and the quality of commercial information.
- Review and optimize processes, tools, and monitoring models to improve commercial efficiency.

We are looking for a professional with:

- 8-12 years of experience in B2B commercial positions.
- At least 3 years of experience leading inside sales, telesales, or business development teams.
- Demonstrable experience working with individual and team objectives.
- A proven track record in telesales and the capacity to manage an opportunity from the detection of the need to the commercial close.
- Experience developing portfolios through upselling, cross-selling, and range/service expansion.
- Experience managing and monitoring commercial KPIs, conversion ratios, activity, and results.
- Experience leading transformation processes or the evolution of commercial models.
- Capacity to combine commercial leadership with operational organization and continuous improvement.
- Experience working with CRM and commercial monitoring tools.
- Experience in B2B companies involving technical products, industrial sectors, or consultative sales services will be especially valued.
- Good command of Microsoft Office, especially Excel.
- Native or bilingual Spanish and professional English.