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Sales Advisor - Telephone Support

Hybrid in Barcelona·Full-time·Added today

Still open when we checked on 9 Oct

Cuideo

8 open roles

Overview

Job details

  • €22,000 - €26,000 a year

    Gross, as stated in the ad.

    About €1,500 - €1,710 a month after tax.

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Cuideo doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Be near Barcelona, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

Benefits

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum of 3 years of experience in B2C consultative sales or customer service, preferably in sectors related to personal care or home services and in

  • Previous experience in a call center, which is highly valued as the nature of the position involves a high volume of calls and a very intense dynamic that requires agility and telephone resilience.

Nice to have

  • We will highly value having experience in sales KPI monitoring , knowing how to interpret data, detecting moments of low performance, and reacting quickly. We are looking for someone who is not afraid of data, but uses it as an ally to improve.

  • Experience in budget management and client follow-up will be valued.

Pay & benefits

What you'll get

  • Innovative Culture: A startup work environment that values creativity, innovation, and agility.

  • Fixed salary plus an attractive variable component. A highly motivating extra monthly compensation awaits you!

  • Cuideo Benefits: Access to an exclusive package of benefits including discounts on care services, training, travel, flexible compensation, additional days off, and much more.

  • Positive Social Impact: Contribute to improving the quality of life for elderly people.

  • Job Stability: Permanent full-time contract in a hybrid modality (3 days on-site, 2 days remote work)

The role

Discover a new opportunity at Cuideo as a family advisor!

In the Family Support team at Cuideo ®, we are looking for a new addition. We are not just looking for someone who knows how to sell, we are looking for someone who knows how to listen, empathize, and accompany... and yes, also close.
If you have experience in B2C consultative and/or telephone sales, you feel comfortable in dynamic environments, and you believe in purposeful selling, I would love to meet you.

Be part of Cuideo and join the revolution!

What you'll do

  • Family Support: Providing telephone and in-person attention to families who contact Cuideo.

  • Needs assessment: identifying specific needs and particular circumstances.

  • Personalized advisory: Explaining clearly and in detail the different home care plans and services we offer, adapting them to the needs of each family.

  • Budget management: Calculating and sending quotes to families who contact Cuideo.

  • Budget follow-up: Following up with families once we have sent a quote, resolving any doubts they may have.

  • Platform and procedure management: Working in all the platforms we make available to the team to create quotes and keep each client's status updated.

  • Interaction with other departments: Collaborating closely with other departments to ensure excellence in service.

  • Promotion of company values: Representing Cuideo's values in every interaction, promoting an ethical and human approach to the care of dependent people.

How you'll work

  • Split shift: Mondays from 09:00 to 15:00 and from 16:00 to 19:00, Tuesday to Thursday from 10:00 to 15:00 and from 16:00 to 19:00, and Fridays intensive shifts from 13:00 to 19:00.

Necessary skills and competencies

  • Use of technological tools (CRM and Gmail environment).

  • Ability to work with sales objectives and orientation toward results.

  • Proactivity, customer orientation, communication skills, and empathy.

  • Catalan and Spanish.

  • Availability to work local holidays and weekends on an occasional basis.

About Cuideo

Cuideo is a Barcelona-based HealthTech company that provides personalized home care services for elderly people in Spain. The company connects families with qualified caregivers through a digital platform, offering services such as companionship, personal care, and health monitoring. Cuideo operates primarily in the Spanish market, with a focus on improving the quality of life for seniors and their families.

Cuideo's Spain presence is centered in Barcelona, where its team works to expand its services across the country. The company values a human-centric approach and leverages technology to streamline the matching process between families and caregivers. For international professionals, Cuideo offers an opportunity to work in a growing startup environment within the Spanish healthcare ecosystem, with a focus on innovation and social impact.

Industry
HealthTech
Founded
2017
Employees
50–200
Headquarters
Barcelona, Spain
In Spain
Barcelona

Good to know if you are moving

  • Cuideo is headquartered in Barcelona, a major tech hub in Spain, offering a vibrant lifestyle and a growing startup ecosystem.
  • The company operates in the HealthTech sector, which is a priority area for innovation in Spain, providing opportunities for professionals interested in healthcare and technology.
  • Cuideo's platform is designed to be user-friendly, and the company values a human-centric approach, which can be appealing for those looking to make a social impact.
  • As a growing startup, Cuideo may offer more flexible roles and the chance to have a significant impact on the company's development.
  • Working at Cuideo involves collaborating with a diverse team, and while Spanish is likely the primary language, international professionals with Spanish language skills will find it easier to integrate.

In their own words

About the company & team

Cuideo focuses on ensuring that elderly people can live better and longer in their homes. We offer comprehensive home care solutions, telecare, and additional services adapted to individual needs. Our success is due to the combination of a great committed team and our own technology. With more than 13,000 positive reviews on Google and TrustPilot, our recognition as a B Corp company and the Google distinction, our social impact is evident.

With a growing team of more than 100 people, we are looking for equally committed people to join us in the mission of facing social challenges and building a future of personalized and meaningful care.

If you meet the requirements, we look forward to your application!

Additional information

"We promote equality and inclusion, committed to job opportunities without discrimination based on race, religion, sex, sexual orientation, age, disability, or other factors. We value and celebrate diversity in our work environment."

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