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IT Support

On-site in Madrid·Full-time·Added 4 days ago (last checked 9 Nov)

Deluxe

16 open roles

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Our summary

Hours: 40 hours a week
Work mode: On-site, Madrid
Contract: Full-time
English: Required

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Skills

Requirements

What we're looking for

Proven experience as an IT Support Specialist or in a similar role.
Strong knowledge of computer hardware, software, and operating systems, including Windows, Mac and Linux.
Proficient in troubleshooting and resolving technical issues.
Familiarity with network protocols, equipment, and troubleshooting techniques.
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Good level of English (B2).

The role

IT Support (Madrid, Spain)

Full-Time, Permanent - On site Position

40 hours per week - 09:00 - 18:00 pm

What you'll do

Provide technical support to end-users regarding hardware, software, and network-related issues.
Troubleshoot and resolve computer hardware and software problems.
Install, configure, and maintain computer systems and software applications.
Perform routine maintenance and upgrades on computer equipment and systems.
Set up and configure network equipment, such as routers, switches, and firewalls.
Assist in the implementation and maintenance of IT security measures, including antivirus software and firewalls.
Create and manage user accounts and access permissions.
Document all support activities, including resolutions, in a clear and concise manner.
Collaborate with other IT team members to improve system performance and reliability.
Stay updated with the latest industry trends and technologies to provide innovative IT solutions.

Job

IT Support

About Deluxe

Deluxe is a global leader in media and entertainment services, providing end-to-end solutions for content creation, post-production, localization, distribution, and asset management. Founded in 1915, the company serves Hollywood studios, independent filmmakers, TV networks, streaming platforms, and advertisers, with a workforce of over 4,000 employees worldwide. Its services span cinema, digital distribution, mastering, and cloud-based technologies, supported by its Deluxe One platform.

Industry: Film and Television Post-Production
Founded: 1915
Employees: 4,000+
Headquarters: Los Angeles, USA
In Spain: Madrid

Good to know if you are moving

Deluxe has offices in Spain, including in Madrid, offering opportunities in localization and media services.
The company provides global career opportunities across multiple countries, including Spain, with roles in engineering and operations.
Deluxe's Spanish operations are part of its worldwide network, supporting its international client base.
The company emphasizes a customer-first culture and technological innovation, which may appeal to professionals in media and tech.

In their own words

About the company & team

Deluxe Media Inc. is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com

Additional information

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.

All open roles at Deluxe