Key Account Manager

What are we looking for in you?
- Preferred training in Engineering (Industrial, Mechanical, Electrical, or similar).
- Knowledge or experience in the elevator sector, maintenance, or technical services is valued.
- Experience in managing key accounts or strategic clients.
- Commercial profile, with negotiation skills and the ability to detect and develop business opportunities.
- An autonomous, organized person with a global vision, capable of managing several accounts and analyzing their evolution to make decisions.

What does DUPLEX offer you?
- Indefinite full-time contract and job stability.
- Flexible compensation plan with tax advantages, which includes medical insurance with excellent conditions, restaurant card, transport bonus, and nursery.
- Mobile phone and company vehicle.
- Immediate incorporation into a national company in continuous growth.
- Integration into a team with a close and family atmosphere.

At DUPLEX Ascensores, we are looking for a Key Account Manager (KAM) to join our Commercial team.

If you are a proactive and decisive person, eager to integrate into a company in full expansion, but one that maintains the close, family spirit of its beginnings, this is your opportunity!

You will report directly to the Commercial Director and will play a key role in the management and development of Key Accounts nationwide. The selected person will be responsible for driving relationships with strategic clients, ensuring their loyalty, contract renewals, and the identification of new business opportunities.

What will you do in your day-to-day?
- Manage and develop the key accounts portfolio, maintaining a close and trusting relationship with clients.
- Identify new business opportunities within accounts: renewals, service expansions, and new projects.
- Monitor the close results of your accounts and propose actions to improve their evolution.
- Participate in key negotiations, seeking beneficial and lasting agreements.
- Coordinate with other departments (technical, planning, and billing...) to ensure that the service is provided correctly and with quality.
- Detect possible risks in accounts (cancellations, incidents...) and anticipate them with solutions.
- Analyze the market and competition to identify growth opportunities.
- Define and follow up on the plans for each strategic client.

Where?
- Madrid, Community of Madrid.