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Technical Team Support Administrator

On-site in Madrid·Full-time·Added today

Still open when we checked on 9 Oct

Overview

Job details

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Duplex Ascensores doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Higher vocational training (FP Grado Superior)

    “Grado Superior en Administración y Finanzas o formación similar.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What are we looking for in you?
- Higher Degree in Administration and Finance or similar training.
- Previous experience in administrative positions involving customer management and high task volume.
- Experience in the elevator sector or related sectors (HVAC, installations, technical services, etc.) is valued.
- An organized, proactive person with a customer orientation.
- Ability to coordinate tasks and work in a team.

Pay & benefits

What you'll get

What does DUPLEX offer you?
- Permanent full-time contract and job stability.
- Flexible compensation plan with tax advantages, which includes medical insurance with excellent conditions, meal vouchers, transport allowance, and childcare allowance.
- Immediate incorporation into a national company in continuous growth.
- Integration into a team with a close and familiar atmosphere.

The role

At DUPLEX Ascensores, we are looking for a Technical Team Support Administrator to join the Operations team at the Madrid branch.

If you are a proactive and decisive person, eager to integrate into a company in full expansion, but one that maintains the close, family spirit of its beginnings, this is your opportunity!

What you'll do

What will you do in your day-to-day?
- Identify spare part needs to manage requests both to our logistics center and to external suppliers.
- Manage all documentation related to orders: delivery notes, receipts, invoices, etc.
- In the absence of maintenance managers, attend to customers and manage their requests and incidents.
- In the absence of maintenance managers, attend to customers and manage their requests and incidents.
- Communicate to the maintenance technicians the need to resolve defects detected in the installations due to Periodic General Inspections.
- Manage all SIM card needs for the correct functioning of the cabin telephone lines.
- Opening and following up on customer complaints attributable to the department.
- Coordinate operational tasks with the technical team (planning, keys, access, etc.).

How you'll work

Where?
- Madrid, Community of Madrid.

About Duplex Ascensores

Industry
Elevators

In their own words

About the company & team

Who are we?
At DUPLEX, we are specialists in the maintenance, installation, renovation, and manufacturing of elevators, lifts, stairlifts, escalators, and garage doors. Since our beginnings, we have maintained the firm purpose of improving people's quality of life and being a brand that is close to and committed to our customers.

With 50 years of experience in the lifting sector, at DUPLEX you will find a culture and values that will allow you to develop and grow, both personally and professionally. We are present in 22 provinces in Spain, with more than 36.000 units under maintenance and a team of more than 600 professionals.

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