€20k
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90,000+ live jobsTelemarketing Coordinator
On-site in Madrid·Full-time·Added 17 days ago (last checked 4 Nov)
Our summary
- Salary
- €20,000 a year
About €1,450 a month after tax.
- Hours
- 39 hours a week
- Payments
- 14 salary payments a year
- Work mode
- On-site, Madrid
- Contract
- Permanent, full-time hours
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Pay & benefits
What you'll get
Type of Contract: Permanent, directly with the company, with the legally established probationary period.
Salary: €20,000 gross fixed annual salary in 14 payments + commission + meals
Work Area: On-site in the Fuente de la Mora area.
Start date: Immediate
The role
Currently, from the MADRID office, we are looking for a TELEMARKETING COORDINATOR, for Madrid.
What you'll do
Manage a team of commercial teleoperators (banking sector)
Achieve internal and client KPIs for the services under your responsibility, measuring the productivity and quality of the Teleoperators (useful contact / hour, sale / hour, quality, etc.)
Listen to calls in order to supervise the quality of the service, commercial skills, and provide feedback to the Teleoperators.
Ensure the correct implementation of the different procedures and scripts, with the aim of improving the productivity and quality of the service provided to the client.
Identify areas for improvement and training needs in order to carry out the design and monitoring of action plans with the Teleoperators.
How you'll work
Schedule: Full-time, 39 hours per week, shift from 1:00 PM to 9:00 PM Monday to Thursday + Friday from 11:00 AM to 6:00 PM
About Gi Group España
Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.
Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.
- Industry
- Staffing
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