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Customer Service Specialist

On-site in Madrid·Full-time·Added today (last checked 27 Oct)

Agency

Randstad España

5959 open roles

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Our summary

Salary: €21,000 a year
About €1,470 a month after tax.
Hours: Rotating shifts
Work mode: On-site, Madrid
Contract: Permanent, full-time hours
Education: Vocational training (FP Grado Medio)

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

The role

Do you have training in electricity and a vocation for customer service and commercial management? An important electrical supplies distribution company is looking to hire a Customer Service Specialist for its branch in Madrid.

What you'll do

Attention and advice: Provide technical support and advice to customers, resolving doubts regarding the product catalog.
Store/branch management: Placement, organization, and replenishment of products in the establishment, as well as stock control.
Administration and cash desk: Management of supplier delivery notes, cash closures, and processing of payments and returns.
After-sales and incidents: Coordination of after-sales service, management of claims and incidents regarding orders or products.

Requirements

Training: Vocational Training (FP) in Electricity (Essential).
Experience: Demonstrable previous experience in customer service, technical counter sales, or supplies management.
Profile: A resourceful, committed, versatile, and dynamic person with a clear orientation toward the customer and teamwork.

Benefits and conditions

Contract: Permanent and immediate start.
Salary: €21,000 gross per year
Working day and Hours (Weekly rotating shifts):

Shift 1: Monday to Friday from 08:00 to 13:00 h and from 15:00 to 18:00 h.

Shift 2: Monday to Friday from 08:00 to 12:00 h and from 16:00 to 19:00 h.

Saturdays: Only 1 Saturday per month from 09:30 to 13:30 h.

Training: Continuous training plan and daily support to ensure your success in the position.
Location: Madrid.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.