Teleoperator - Healthcare Sector

• Joining an inclusive and dynamic professional environment.
• Morning schedule (from 10 to 15 hours.)
• Hybrid modality.

If you meet the profile and are motivated to join a committed team, send us your application. We look forward to hearing from you!

At Gi BPO, we reaffirm our commitment to diversity, equity, and inclusion.

We promote a safe, respectful work environment free of discrimination for all people, regardless of their gender identity, sexual orientation, ethnic origin, religion, age, disability, or any other personal or social condition.

We focus on equal opportunities for all people in the workplace.

Our hiring decision will always be based solely on objective criteria of professionalism, merit, and ability.

Do you have Call Center experience and want to be part of a dynamic team in an international company? This could be your opportunity!

From Gi BPO, an Italian HR services company, we are looking for a Travel and Insurance Reimbursement Administrator.

• Handle incoming calls from customers interested in contracting the premium health product.
• Explain the advantages, coverages, and benefits of the service in a clear and professional manner.
• Resolve doubts and guide the customer during the contracting process.
• Register the data of the customer and their beneficiaries or family group in the control file.
• Manage registrations, modifications, and cancellations of the service.
• Keep the customer database up to date.
• Register customers on the payment platform
• Configure collection calendars and manage cancellation requests.
• Perform follow-up on payments, non-payments, and returns.
• Manage receipts issued in error and coordinate their correction.