Systems and Cybersecurity Manager

What profile are we looking for?

• Training in Computer Engineering, Telecommunications, Systems, related Vocational Training, or equivalent professional experience.

• At least five years of experience in systems administration, infrastructure, and advanced support within corporate environments.

• Practical experience with Windows Server, Active Directory, Entra ID, and Microsoft 365.

• Solid knowledge of networks, VPN, firewalls, WiFi, DNS, DHCP, storage, and backups.

• Experience in managing identities, access, endpoints, and security tools.

• Experience in the direct analysis and resolution of technical incidents.

• Knowledge of technological risk management, business continuity, and disaster recovery.

• Experience coordinating support services, providers, or IT projects.

• Ability to organize a small team while maintaining active technical participation.

Knowledge that will add value

• Microsoft Azure and Cloud or hybrid environments.

• Microsoft Defender, Purview, Fortinet/Fortigate, or equivalent solutions.

• SQL Server, MySQL, or Oracle databases.

• Virtualization environments and NAS/SAN storage.

• Integrations, APIs, and process automation.

• ISO 27001, NIST, ENS, GDPR, ITIL, or risk management.

• Certifications related to Microsoft, systems, networks, or cybersecurity.

• Technical or professional English.

• Fluent Spanish and Catalan is a plus.

What does the project offer?

• A stable position with global responsibility over systems and cybersecurity.

• Direct technical participation in the operation and evolution of the IT environment.

• Close communication with the Operations Management.

• Autonomy to propose and implement improvements.

• Coordination of a small IT team and specialized partners.

• Participation in infrastructure, security, continuity, and technological evolution projects.

• A project with a direct impact on the functioning and growth of the organization.

At GHC, we are looking for a Systems and Cybersecurity Manager to join a consolidated company and take over the operational management and evolution of its technological environment.

The position is oriented towards a person with solid experience in systems and infrastructure administration, applied cybersecurity knowledge, and the ability to take responsibility for the daily functioning of the IT area.

We are looking for a technical, autonomous, and decisive profile that combines a global vision of the area with direct participation in systems administration, incident resolution, the implementation of security measures, and the development of technological projects.

Reporting to the Operations Management, they will coordinate a small IT team and various specialized partners, maintaining transversal communication with all areas of the company.

What will your mission be?

Guarantee the availability, security, and evolution of the organization's technological systems and services.

In your day-to-day, you will work directly on infrastructure, networks, servers, access, backups, and security tools. At the same time, you will organize the IT service, prioritize needs, coordinate the team and providers, and drive improvements that allow for a stable, secure, and efficient technological environment.

What responsibilities will you assume?

Systems and infrastructure administration

• Administer and maintain physical and virtual servers, networks, communications, storage, and corporate devices.

• Manage Windows Server, Active Directory, Entra ID, and Microsoft 365 environments.

• Administer users, permissions, groups, policies, and domain services.

• Manage LAN/WAN networks, WiFi, VLAN, VPN, DNS, DHCP, switches, and firewalls.

• Monitor the availability, performance, and capacity of systems.

• Diagnose and resolve technical incidents in systems, networks, and communications.

• Supervise backup, restoration, and storage systems.

• Participate directly in migrations, technological renewals, and infrastructure improvements.

• Keep inventories, procedures, and technical documentation up to date.

Cybersecurity and business continuity

• Define and implement security policies, procedures, and controls.

• Administer identities, access, permissions, MFA, roles, and privileged accounts.

• Supervise the protection of endpoints, email, networks, devices, and corporate services.

• Manage antivirus, EDR, firewall, VPN, filtering, and email protection tools.

• Detect and analyze technological risks, vulnerabilities, and possible threats.

• Coordinate the response to security incidents and apply the corresponding corrective measures.

• Define and maintain contingency, disaster recovery, and business continuity plans.

• Periodically verify the functioning of backups and restoration procedures.

• Apply controls related to information protection, traceability, and GDPR.

• Promote best practices and cybersecurity awareness actions.

Operational management of the IT area

• Organize and coordinate the daily activity of the IT team.

• Supervise the Helpdesk and N1/N2 support service.

• Intervene in the resolution of critical or higher complexity incidents.

• Establish priorities, escalation procedures, and levels of service.

• Coordinate infrastructure, communications, security, Cloud, applications, and support providers.

• Evaluate technical proposals and monitor contracted services.

• Manage licenses, renewals, budgets, and technological costs.

• Lead projects related to systems, cybersecurity, and IT service improvement.

• Monitor the main indicators of the area and report to the Operations Management.

Technological evolution

• Identify opportunities for improvement in systems, security, and technological processes.

• Participate in the evolution of Microsoft 365 and Azure environments.

• Coordinate Cloud and hybrid solutions together with specialized partners.

• Supervise integrations between corporate applications, SaaS platforms, and databases.

• Evaluate new tools and automations that improve productivity, control, and the user experience.

• Autonomy and ability to make decisions.

• Practical orientation and capacity for execution.

• Diagnosis and problem solving.

• Organization and prioritization.

• Technical judgment and preventive vision.

• Service and business orientation.

• Ability to coordinate people, providers, and projects.

• Clear communication with technical and non-technical profiles.

• Rigor, responsibility, and confidentiality.

• Interest in learning and technological evolution.