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Claims Back Office (Disability Certificate Required)

Hybrid in Madrid·Added 24 days ago (last checked 26 Oct)

Agency
Michael Page España

2421 open roles

Our summary

Salary
€22,000 - €28,000 a year

About €1,500 - €1,820 a month after tax.

Work mode
Hybrid, Madrid
Contract
Permanent

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Permanent contract in Madrid.
  • Competitive salary of €22,000 + €6,000 in variable pay

If you are interested in this opportunity, do not hesitate to sign up.

The role

We are looking for a Processing Support Technician with a disability certificate; you will be the administrative engine that ensures the key processes of the Claims department flow without interruption. Your mission will be to provide cross-functional support by managing payments, coordinating expert assignments, and facilitating the technical work of processors so that our service is impeccable.

What you'll do

  • Payment and Invoicing Management: Process, validate, and execute payments to our network of providers, workshops, experts, and policyholders, ensuring that established deadlines and conditions are met.
  • Expert Coordination: Perform the opening, assignment, and administrative follow-up of expert assignments, serving as a link between the company, the experts, and the workshops.
  • Recovery Support: Provide administrative support to the Recovery team in preparing documentation, sending claims, and updating files to expedite cost recovery.
  • Documentary Control: Manage, classify, and archive documentation associated with claims files, ensuring the quality and updating of data in our systems.
  • Operational Incident Resolution: Act as the first filter for incidents related to blocked invoices, errors in provider data, or administrative discrepancies in the processing platforms.

Summary

  • Claims Back Office with disability certificate
  • Must have a valid disability certificate

Who are we looking for (M/F/D)?

What we are looking for:

  • At least 1-2 years of experience in administrative, back office, or operational support roles, preferably within the insurance, assistance, or fleet management sector.
  • To have a valid disability certificate.
  • Great organizational capacity and rigor in handling data and invoices. You are one of those people to whom an invoice or incorrect data does not escape.
  • Tool proficiency: Agility in the use of office tools (especially Excel/Google Sheets) and ease in learning to use new internal management systems or industry platforms.
  • Team orientation: Ability to work collaboratively providing service to different areas (Damage Processing, Injuries, Recoveries, Providers).

Hiring process

2 steps2 interviews
  1. CV registration

  2. Consultant contact

    With a specialist Michael Page consultant

    If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.

  3. Company interview

    With a client company

    If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.

  4. Final stage and negotiation · With a client company

  • The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
  • Support continues after the contract is signed.
  • Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry
Staffing

In their own words

About the company & team

Company in the insurance sector through a digital platform that allows for the quick, simple, and competitive contracting and management of car, motorcycle, and van insurance.

The company combines technology, data analysis, and innovation to offer a 100% digital experience, positioning itself as one of the fastest-growing insurers in Europe and attracting millions of customers through its agility, price, and technological focus.#lgd, #impactopositivo

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