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Overview
Job details
Permanent contract
Per the ad.
Requirements
Have the right to work in Spain
Grupo Planeta doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in València
No relocation package mentioned.
This job was automatically translated to English.
Pay & benefits
What you'll get
- Permanent contract and working hours according to the position.
- Competitive base salary + attractive incentive plan. Call Center agreement.
- Initial training and ongoing support.
- Professional development opportunities within a leading group in the sector.
- Dynamic, international, results-oriented environment.
Requirements
What we're looking for
- Previous experience in consultative sales, telesales, or commercial customer service.
- Experience in coordination, supervision, or support of commercial teams.
- Solid commercial skills: needs detection, argumentation, negotiation, objection handling, and closing.
- Result orientation and experience working with commercial objectives and KPIs.
- Leadership, communication, organization, and priority management skills.
- Proficiency in CRM tools and Microsoft Office.
- Experience in call centers will be especially valued.
- High level of Spanish and English, French, Italian, German, Arabic, or Portuguese.
- Ability to work in multicultural and international environments.
The role
At Grupo Planeta, we are looking for a Sales Coordinator + Languages to join our Digital Sales team in Valencia, responsible for marketing the group's educational offerings and activating transversal projects and campaigns across various sectors.
You will be part of ACTIVA, the service unit of Grupo Planeta, specializing in the outsourcing of business processes with a focus on customer relationships.
What you'll do
Drive the team's commercial results by combining direct sales activity with the coordination, monitoring, and support of agents, contributing both to individual production objectives and to the global results of the team.
- You will combine direct commercial activity with the coordination and support of the team.
- You will monitor activity, results, KPIs, and the evolution of the sales funnel.
- You will provide support to agents in qualification, argumentation, objection handling, and closing opportunities.
- You will supervise the quality of the commercial activity, detecting deviations and proposing improvement actions.
- You will participate in the training and onboarding of agents.
- You will act as an operational and commercial point of reference, collaborating with the involved areas and contributing to continuous improvement.
#ACTIVA
Job Mission
What will your day-to-day look like?
Requirements
What do we offer you?
About Grupo Planeta
Grupo Planeta is a major Spanish media and publishing conglomerate headquartered in Barcelona. It operates across publishing, education, audiovisual production, and communication, and is one of the largest Spanish-language publishing groups in the world. The group includes well-known imprints such as Editorial Planeta, Espasa, and Ariel, and also owns a network of higher education institutions, including UNIE Universidad, EAE Business School, and the International University of Valencia (VIU). With a workforce of several thousand employees, Grupo Planeta is a significant player in the Spanish-speaking media and education landscape.
In Spain, Grupo Planeta has a strong presence in Barcelona and Madrid, with additional operations in Valencia and other cities. Its education division is a major employer of academic staff, offering roles for university lecturers, program directors, and administrative and commercial positions across its various schools and universities. For international professionals, the group offers opportunities in teaching, academic management, and corporate functions, with some roles requiring multilingual skills, particularly in French and English. The company's culture is rooted in Spanish business traditions, and it provides a stable, established work environment within the media and education sectors.
- Industry
- Media & Publishing
- Founded
- 1949
- Employees
- 5,000–10,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona, Madrid, Valencia
- Website
- planeta.es
Good to know if you are moving
- Grupo Planeta is headquartered in Barcelona, a major European hub with a large international community and excellent connectivity.
- The group's education division hires university lecturers and academic staff, often requiring a PhD or equivalent, and offers opportunities for international academics to teach in Spanish or English.
- Some commercial and administrative roles require multilingual skills, particularly French and English, which can be an advantage for international candidates.
- The company operates several universities and business schools, including EAE Business School and UNIE, which have a diverse student body and international programs.
- Spain's job market for academic roles often values Spanish language proficiency, but some positions, especially in business schools, may be open to English-speaking professionals.
In their own words
About the company & team
Activa | We are the corporate services provider for Grupo Planeta. For over 40 years, we have supported different business areas in their launch and growth, designing multiple processes with the help of the best technological solutions.
Location
Grupo Planeta · Valencia
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