You will lead and manage the bar and dining service team to ensure exceptional customer service. The role offers exclusive discounts on hotels, restaurants, and spa services.
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- Work mode
- On-site, Yaiza
- Languages
- German
- Experience
- 2+ years
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
You are the perfect candidate if...
- You have 2 years of experience in the same position
- You have an intermediate level of English and German
- You have accommodation available in the Playa Blanca area
Pay & benefits
What you'll get
Additionally, let yourself be seduced by an irresistible benefits package. Enjoy exclusive discounts in all our hotels, as well as obtaining discounts on entertainment, restaurants, SPA, and many more.
Take advantage of the journey towards growth within our company, where various opportunities and projects await you to develop your potential and advance professionally every day.
The role
Join our Dining Room team at Hipotels!
At Hipotels, a leading company with over 50 years in the hotel sector, we value diversity and talent, creating a team committed to excellence in service, closeness to the customer, and personalized attention. If you are looking for an environment where your professional growth combines with the pleasure of working in an exceptional tourist destination, we invite you to be part of our family!
Discover what awaits you!
Embark on Hipotels, where we value people and embrace a model of responsible tourism.
What you'll do
As Assistant Bar/Restaurant Manager, you will assist in the management of the bar/dining room, ensuring that customers receive exceptional service and that the team functions correctly.
What will be your functions and responsibilities?
Related to team management:
- Collaborate with the department head with the following functions:
o Perform the onboarding of new hires
o Provide training to new hires in their department
o Discover talented workers and analyze the training needs of their team
o Organize, direct, and coordinate the work of the staff under their charge
o Motivate and involve team members and resolve any problems that may arise between them
Related to department management:
o Strictly comply with safety, hygiene, and health regulations in the
workplace
o Provide correct and professional service at all times
o Collaborate with the department manager with the following functions:
o Distribute and supervise the work of team members
o Organize the team's work shifts and enter variables into the
corresponding programs
o Ensure proper compliance with standards
o Ensure that their team employees wear the correct uniform and
exhibit exemplary behavior
o Meet the objectives established by Management
o Attend meetings with their team, Management, and other departments
o Correctly transmit necessary information to other departments,
following the procedures established by the company for this purpose.
o Keep Hotel Management informed and collaborate with them in the management
of the establishment
o Support the team with their functions during peak workloads
o Attend to possible customer requests and incidents
o Incentivize Upselling sales
o Control special customer requests
o Place orders with the storeroom
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