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Key Account Manager in Strategic Alliances and Oneworld Partners

On-site in Madrid·Added 1 month ago

Iberia

41 open roles

Overview

Work mode
On-site, Madrid
English
Required
Experience
2+ years
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Degree in Economics, Business Administration, Engineering, International Relations, or a related field.
  • Very high level of English (C1/C2 or equivalent), with the ability to work professionally in international environments and lead meetings in English.
  • Minimum 2 years of experience in alliance management, strategy, network planning, revenue management, business development, or related areas.
  • Analytical skills to interpret performance indicators and translate them into business recommendations.
  • Experience in cross-functional project management and coordination of multiple stakeholders.
  • Advanced proficiency in Excel and PowerPoint.
  • Knowledge of the aviation sector and airline cooperation models.
  • Strategic vision and business orientation.
  • Influencing and negotiation skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in international and multicultural environments.
  • Analytical thinking and results orientation.
  • Stakeholder management and cross-functional coordination skills.
  • Proactivity and ability to drive complex initiatives.

Additional requirements

Nice to have

  • Previous international experience and knowledge of global alliances will be valued.

Key Competencies

The role

As KAM in Strategic Alliances and Oneworld Partners, you will be responsible for managing and developing Iberia's strategic relationship with Qatar Airways, one of the most relevant partners within the Oneworld alliance.

Your mission will be to strengthen the relationship with Qatar Airways and the rest of Oneworld partners, drive joint initiatives, and ensure Iberia fully leverages the commercial, operational, and customer experience opportunities arising from the alliance.

Your challenges:

With Qatar Airways:

What you'll do

Additionally, you will take on the role of Iberia's referent for Oneworld, acting as Oneworld Project Director (oPD) and leading the coordination and implementation of initiatives driven by the alliance within Iberia. You will work closely with the various areas of Iberia and with the rest of the member airlines to ensure effective execution of projects and maximize the value Iberia derives from its Oneworld membership.

  • Manage and develop the strategic relationship with Qatar Airways
  • Lead the monitoring of the relationship's performance with Qatar Airways, including connectivity, traffic, revenue, customer experience, and the development of new collaboration opportunities.
  • Drive joint initiatives with Qatar Airways and other Oneworld members in commercial, operational, and customer experience areas.

With Oneworld:

  • Act as Iberia's main point of contact for coordinating Iberia's initiatives and projects with the Oneworld alliance.
  • Act as Oneworld Project Director (oPD) for Iberia, coordinating the implementation of initiatives and projects promoted by the alliance.
  • Coordinate the participation of Iberia's various areas in Oneworld projects, ensuring compliance with deadlines, objectives, and deliverables.
  • Identify opportunities to maximize Iberia's value within Oneworld through new commercial, loyalty, distribution, connectivity, and customer experience initiatives.
  • Coordinate cross-functional projects with Revenue Management, Network Planning, Loyalty, Sales, Airports, Operations, and Customer Experience teams.
  • Prepare analyses, business cases, and strategic recommendations for developing new collaboration opportunities.
  • Monitor market trends, competitor movements, and the evolution of other global alliances to identify improvement opportunities for Iberia.
  • Prepare executive reports and materials for senior management related to strategic alliances and Oneworld projects.

Your knowledge:

How you'll work

  • Availability for frequent international travel.
  • Flexibility to participate in meetings and projects with teams across different time zones.
  • Interest in the international environment and in developing long-term strategic relationships.

Talent at Iberia:

description

Our company

About Iberia

Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.

Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.

Industry
Aviation
Founded
1927
Employees
20,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Palma de Mallorca
Website
iberia.com

Good to know if you are moving

  • Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
  • The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
  • Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
  • The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
  • Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.

In their own words

About the company & team

We are the largest Spanish airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best travel option for our customers and to make them feel that what matters most to us is their safety and the quality and experience of their journey. In addition to the airline, we also have aircraft maintenance as a complementary business.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

Your role:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

  • We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
  • We put soul and passion: You make things happen by fully committing to everything you do.
  • We reinvent tomorrow: You look for new and different ideas to solve problems.
  • We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
  • We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
  • We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Our commitment to Diversity and Inclusion

Additional information

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

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