Teleoperator (M/F/D) with disability for healthcare appointment booking / REMOTE

Zamora, Spain·Customer Service & BPO·Part-time·Added 3 days ago

ILUNION

531 open roles

What they offer

  • €1,028 a month

    Gross, as stated in the ad.

  • Part-time hours

    Per the ad.

  • Fully remote

    Per the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

Pulled from the advert automatically — the full ad is what counts.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the role

If you have experience in telephone customer service, enjoy helping people, and are looking for an environment where your work makes a difference, this opportunity is for you. At ilunion, we are selecting professionals for appointment management and user assistance in the healthcare field!

What you'll do

- Comprehensive appointment management: booking, checking, and canceling, assigning day and time for on-demand consultations.

- Providing information and guidance to users on how the appointment scheduling system works and how to use it.

- Support for information campaigns and outreach related to specific health plans and programs.

- Referring and redirecting calls to the corresponding health center according to protocol.

- Performing administrative tasks related to patient care within the scope of the service.

What you'll get

- One-year contract.

- 30-hour weekly schedule, morning shift, 6 hours daily between 7:30 and 16:00 from Monday to Friday

- Pre-employment training, online via Teams, selective and unpaid, 4 days from 9:00 AM to 3:00 PM. Starting Tuesday, September 22.

- 100% remote work. In case of incidents, you must go to the Regional Health Response Center. C/Duernas s/nº, 49140 Tábara - Zamora.

- Teleoperator salary 1,028 € gross/month

Do you want to know the benefits you will have as a member of the ILUNION team?
- Social benefits: childcare assistance, employee assistance programs, company doctor, discounts at major national brands and on tickets for shows, and at all GRUPO ILUNION companies (hotels, physiotherapy, etc.), school cafeterias, textbooks,
- You will have the opportunity to develop your professional career with us, we believe in internal promotion!