€35K - €45K
🇬🇧Teleoperator (M/F/D) with disability for healthcare appointment booking / REMOTE
Zamora, Spain·Customer Service & BPO·Part-time·Added 3 days ago
531 open roles
What they offer
€1,028 a month
Gross, as stated in the ad.
Part-time hours
Per the ad.
Fully remote
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Pulled from the advert automatically — the full ad is what counts.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the role
If you have experience in telephone customer service, enjoy helping people, and are looking for an environment where your work makes a difference, this opportunity is for you. At ilunion, we are selecting professionals for appointment management and user assistance in the healthcare field!
What you'll do
- Comprehensive appointment management: booking, checking, and canceling, assigning day and time for on-demand consultations.
- Providing information and guidance to users on how the appointment scheduling system works and how to use it.
- Support for information campaigns and outreach related to specific health plans and programs.
- Referring and redirecting calls to the corresponding health center according to protocol.
- Performing administrative tasks related to patient care within the scope of the service.
What you'll get
- One-year contract.
- 30-hour weekly schedule, morning shift, 6 hours daily between 7:30 and 16:00 from Monday to Friday
- Pre-employment training, online via Teams, selective and unpaid, 4 days from 9:00 AM to 3:00 PM. Starting Tuesday, September 22.
- 100% remote work. In case of incidents, you must go to the Regional Health Response Center. C/Duernas s/nº, 49140 Tábara - Zamora.
- Teleoperator salary 1,028 € gross/month
Do you want to know the benefits you will have as a member of the ILUNION team?
- Social benefits: childcare assistance, employee assistance programs, company doctor, discounts at major national brands and on tickets for shows, and at all GRUPO ILUNION companies (hotels, physiotherapy, etc.), school cafeterias, textbooks,
- You will have the opportunity to develop your professional career with us, we believe in internal promotion!
About the role
Si tienes experiencia en atención telefónica, disfrutas ayudando a las personas y buscas un entorno donde tu labor marque la diferencia, esta oportunidad es para ti. En ilunion, ¡Estamos seleccionando profesionales para la gestión de citas y atención a usuarios en el ámbito de la salud!
What you'll do
- Gestión integral de citas: petición, consulta y anulación, asignando día y hora para consultas a demanda.
- Información y orientación a los usuarios sobre el funcionamiento y uso del sistema de cita previa.
- Apoyo en campañas de información y difusión relacionadas con planes y programas específicos de salud.
- Derivación y desvío de llamadas al Centro de Salud correspondiente según protocolo.
- Realización de gestiones administrativas vinculadas a la atención de pacientes dentro del alcance del servicio.
What you'll get
- Contrato de fomento, por un año.
- Jornada de 30 horas semanales, en turno de mañana, 6 horas diarias entre 7:30 y 16:00 de L - V
- Formación previa a la incorporación, ONLINE via Teams, selectiva y no remunerada, 4 días en horario de 9 a 15h. Iniciando el martes 22 de septiembre.
- Teletrabajo 100%. En caso de incidencias deberas acudir al Centro Regional de Respuesta Sanitaria. C/Duernas s/nº, 49140 Tábara - Zamora.
- Salario categoria teleoperador 1.028 € bruto/mes
¿Sabes las ventajas que tendrás, por ser trabajador del equipo ILUNION?
- Beneficios sociales: ayuda a guardería, programas de ayuda al empleado, médico de empresa, descuentos en importantes firmas nacionales y en compra de entradas para espectáculos y en todas las empresas de GRUPO ILUNION (hoteles, fisioterapia, etc.), comedores escolares, libros de texto,
- Tendrás la oportunidad de desarrollar tu carrera profesional con nosotros, ¡¡apostamos por la promoción interna!!