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Senior Back Office Agent

On-site in Barcelona·Added 5 months ago (last checked 31 Oct)

Indie Campers

82 open roles

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Our summary

Hours: Includes weekends
Work mode: On-site, Barcelona
English: Required
Driving licence: Required

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Essential requirement: experience in cleaning, warehousing, logistics, automotive, tourism, or operations, preferably.
Essential requirement: good physical condition and comfort with hands-on, fast-paced work.
Essential requirement: strong attention to detail and high reliability standards.
Essential requirement: ability to work in a team and good communication skills.
Essential requirement: valid driver's license, category B.
Essential requirement: English.
Essential requirement: ability to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and performing repetitive movements.
Essential requirement: comfort working on your feet for most of the day, moving between cleaning areas, parking areas, and depot work zones.
Essential requirement: ability to lift or transport equipment, cleaning materials, or accessories weighing up to 15–20 kg.
Essential requirement: comfort working indoors and outdoors in different weather conditions.
Essential requirement: ability to clean, prepare, and inspect vehicles, including tasks that require bending, kneeling, or reaching elevated areas.
Essential requirement: flexibility to work weekends, holidays, and peak seasons, adapting to changes in volume and operational urgencies.

Nice to have

Nice to have: command of the local language, where applicable.

Pay & benefits

What you'll get

Competitive compensation and commission opportunities.
Training in sales, product knowledge, customer service, and technical motorhome systems.
Professional growth in Rental, Sales, Operations, or Service areas.
Travel benefits and access to Indie Campers' rental fleet.
Dynamic and multicultural work environment.

The role

This Back Office Operations Support Agent is a hands-on, physical, fleet-focused role responsible for:

Cleaning and preparing vehicles
Checking details
Managing stock and supplies
Supporting minor repairs
Organizing the depot and assisting with logistics

This role is essential to keeping the fleet ready and ensuring depot operations run smoothly.

What you'll do

On-Demand Operational Support: assist with vehicle preparation, cleaning, and quick solutions to avoid delays.

Fleet Cleaning and Preparation: clean vehicles, equip campervans, and check for any damage after returns.

Stock and Supplies Management: organize and control cleaning products, consumables, and extras.

Depot Logistics and Organization: move campervans, assist with suppliers, and keep the depot clean and safe.

Operational and Coordination Support: prepare vehicles for pickups, help with minor repairs, and report any issues.

PHYSICAL AND OPERATIONAL REQUIREMENTS

THE INDIE COMMITMENT!

Are you ready to Go Indie?

About Indie Campers

Indie Campers is a global campervan rental and road-trip company that operates a network of depots across Europe, North America, and Oceania. The company offers fully equipped campervans for hire, along with curated travel itineraries and a booking platform, positioning itself as a leader in the campervan travel niche. With a fleet of thousands of vehicles and a strong focus on customer experience, Indie Campers has grown rapidly since its founding, expanding from a single location to a multinational operation.

In Spain, Indie Campers has a significant presence with its Iberian headquarters in Lisbon, where it manages a large fleet and supports a team of operations, mechanics, and customer-facing staff. The company's work culture is dynamic and international, with a mix of local and expat employees, making it a relevant option for international professionals seeking operational and technical roles in a fast-growing travel and mobility company.

Founded: 2013
Employees: 500–1,000
Headquarters: Lisbon, Portugal
In Spain: Lisbon

Good to know if you are moving

Indie Campers offers relocation support for mechanics and operations staff moving to Lisbon, including assistance with paperwork and onboarding.
The company's operational language is English, making it accessible for international hires without requiring Portuguese fluency.
Roles such as Campervan Technician and Operations Agent are hands-on and involve working with a modern fleet of campervans.
The company provides a dynamic, fast-growing environment with opportunities for quick career progression as it expands its global network.
Indie Campers' Spain hub in Lisbon is the main operational center for the Iberian Peninsula, offering a chance to work in a multicultural team.

In their own words

About the company & team

Indie Campers is a world leader in road travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and motorhomes.
As we expand our product offering, we count on exceptional frontline professionals who deliver memorable experiences to customers while driving business results.

All open roles at Indie Campers