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ServiceNow APM Specialist

On-site in València·Full-time·Added 2 months ago (last checked 1 Oct)

Initium Software

37 open roles

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Overview

Work mode: On-site, València
Contract: Full-time
English: Required
Experience: 4+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Demonstrable experience of more than 4 years in development and management within the ServiceNow platform.
Specialized experience and practical implementation in the ServiceNow APM module and CSDM/CMDB model.
Proficiency in JavaScript, Flow Designer, Glide, Business Rules, and MID Server configuration.
Experience in designing and developing API integrations (REST, SOAP, JSON).
Advanced English level (C1) for interaction with international stakeholders.

Nice to have

Hold ServiceNow Certified Implementation Specialist (CIS) or ITILv3/ITIL4 certifications.
Experience working under agile methodologies (Agile/Scrum).
Are passionate about learning, sharing ideas, and growing together with the team.

The role

Lead Governance and Evolution of the Technical Portfolio in ServiceNow

At Initium Software, we connect the best technical talent with the most challenging and innovative projects in the market. We are not a traditional consultancy; we are strategic partners who believe in real impact through technology. We are looking to bring in a ServiceNow APM Specialist to drive the architecture, governance, and rationalization of large-scale applications.

What you'll do

Design, configure, and implement ServiceNow APM capabilities to ensure visibility, governance, and rationalization of the application portfolio.
Maintain data integrations, dashboards, and alignment with CSDM and CMDB alongside architecture and governance teams.
Configure and administer ServiceNow Discovery, Service Mapping, and Event Management rules.
Develop custom solutions, scripts (JavaScript, REST/SOAP), and workflows to optimize platform performance.
Lead technical sessions, demand assessments, and version upgrade activities aligned with best practices.

HOW WILL WE MEASURE YOUR IMPACT?

Achieving monthly project efficiency goals.
Aligning with and effectively executing the strategic plan.

WHAT DO WE OFFER YOU?

Salary range based on experience and technical fit.
Position based in Valencia to join a high-performance environment with global projects.
Culture based on transparency, real impact, and continuous professional growth.

At Initium, we don't just develop technology: we create an environment where people can grow, add value, and leave their mark.

Apply now and let's talk.

About Initium Software

Initium is a global technology consultancy specializing in digital transformation, cloud engineering, and enterprise software solutions. The company partners with major platforms such as Guidewire, Apigee, MuleSoft, ServiceNow, and Temenos to deliver complex integration and modernization projects for clients across insurance, banking, telecom, and the public sector. With a workforce of several thousand professionals spread across multiple countries, Initium operates as a nearshore and offshore delivery partner, combining technical depth in legacy and cloud-native stacks with a strong focus on quality engineering and DevOps practices.

In Spain, Initium operates a significant delivery hub in Madrid, which serves as a key nearshore center for European and global clients. The Madrid office is a multicultural, English-speaking environment that actively hires international talent, offering a clear path for relocation and professional growth. The company's culture emphasizes continuous learning, certification in partner technologies, and a collaborative, engineering-driven atmosphere, making it a relevant option for international professionals looking to build a career in Spain's growing tech sector.

Founded: 2001
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: initiumsoft.com

Good to know if you are moving

The Madrid hub is a major nearshore delivery center, so international hires are common and the working language is English.
Initium offers a formal relocation package and visa sponsorship for international hires moving to Spain.
The company invests heavily in certifications on partner platforms (ServiceNow, MuleSoft, Apigee, Guidewire), which boosts long-term employability.
The Madrid office is a multicultural environment with a mix of local and expat engineers, easing the integration of newcomers.
Career paths are clearly defined, with growth toward team lead, solution architect, and delivery management roles.

All open roles at Initium Software